02-12-2016 01:14 AM - edited 03-17-2019 05:51 AM
Hello, collaboration professionals!
Please, answer to my question. Where is 3PCC firmware for 7800 and 8800 series phones. Can I change firmware for existing 7800/8800 phones with CUCM firmware to 3PCC , and if I can, how to do it?
Thank you.
Solved! Go to Solution.
03-17-2016 03:04 AM
CP-8851-3PCC-K9= is the SKU, you need to enter it into CCW as a whole because search doesn't work on it.
11-30-2016 04:11 AM
Hi Manish,
I have 8000 series IP Phone, when i checked with Cisco support, they say, the enterprise firmware can't be downgraded to 3PCC which we would like to connect to Asterisk, the vendor also not support enough to replace this, Can't we flash on our own to have 3PCC in place....! can you advise us on this.
Thanks.
01-31-2017 07:38 AM
Hi,
I came across this post and have a requirement to upgrade some 7811 Phones from 3PCC to enterprise firmware.
I have set the url on the Provisioning tab to tftp://Server IP/cmterm-78xx.11-5-1SR1-1-K3-cop.sgn
The phone begins an upgrade but always fails on the TFTP server after downloading approx. 60MB of the 66MB file.
Any suggestions would be appreciated.
thanks
Ian
01-31-2017 08:41 AM
ignore
09-27-2016 12:37 PM
OK, so based upon the release notes, you have to perform this step to upgrade from one 3PCC version of firmware to another:
Step 4 | Configure the Upgrade Rule on the Provisioning tab in the web page with the valid URL. The format is:
http://<phone_ip>/admin/upgrade?<schema>://<serv_ip[:port]>/filepath The third-party call control can also upgrade via a URL in the web browser: http://<phone_ip>/admin/upgrade?<schema>://<serv_ip[:port]>/filepath
|
OK, so I get the <phone_ip> and the <serv_ip[:port]> and /filepath, but what information goes into the <schema> field? Here is what I've been getting with recent attempts:
Firmware Upgrade Status | |||
Firmware Upgrade Status 1: | [01/02/70 00:01:31] [http://192.168.22.101/admin/upgrade?sip88xx.10-4-1OD-164-3PCC.loads://192.168.22.2:23/sip88xx.10-4-1OD-164-3PCC.loads] Upgrade Failed. Reason: Unknown Error | ||
Firmware Upgrade Status 2: | [09/27/16 11:25:52] [http://192.168.22.101/admin/upgrade?sip88xx.10-4-1OD-164-3PCC.loads://192.168.22.2:23/sip88xx.10-4-1OD-164-3PCC.loads] Upgrade Failed. Reason: Unknown Error | ||
Firmware Upgrade Status 3: | [09/27/16 11:04:48] [http://192.168.22.101/admin/upgrade?sip88xx.10-4-1OD-164-3PCC.loads://192.168.22.2:23/] Upgrade Failed. Reason: Error - Invalid URL | ||
Provisioning Status | |||
Provisioning Status 1: | [2182] [01/02/70 00:01:31] [/$PSN.xml ]Resync Failed. Reason: Error - Invalid URL | ||
Provisioning Status 2: | [2181] [09/27/16 10:46:19] [/$PSN.xml ]Resync Failed. Reason: Error - Invalid URL | ||
Provisioning Status 3: | [2180] [09/27/16 09:45:48] [/$PSN.xml ]Resync Failed. Reason: Error - Invalid URL |
09-27-2016 01:34 PM
OK, nevermind, it just dawned on me that the <schema> is either TFTP, HTTP, or HTTPS.
Even after correcting that I still get failure due to unknown error. . . . .
11-10-2017 10:46 AM
Hey there. Did you ever get the 3PCC phones converted to enterprise? Please share. Thanks.
03-15-2018 02:36 PM
Did you ever get the 3PCC phones converted to enterprise?
I have not tried this but, it it looks like it's possible. Feedback ?
Below are the instructions that I found, HOWEVER do not unzip the downloaded file.
from previous posts.
https://supportforums.cisco.com/t5/ip-telephony/8800-upgrade-from-3pcc-to-enterprise/td-p/2960965
Dear all,
I might have missed something in the documentation but I spent a lot of time trying to upgrade my 3PCC phones to Enterprise.
This is why i wanted to share it with you in a simple task list:
MIND not to unplug power during upgrade!!! We have lost one phone because of a bad network connector...
04-26-2018 02:08 PM
I have a brand new, never configured CP-8865-K9= with firmware sip8845_65.11-0-1SR1-2
Service level is Enterprise.
I see the multiplatform firmware for the 8845/65 can be downloaded but it seems no CP-8865-3PCC-K9= is available on the market.
Therefore, how can this firmware be used/uploaded to my existing phone?
Thanks.
04-26-2018 05:15 PM
There is such phone if you search for it in CCW, with a lead time of 21 days:
Cisco IP Phone 8865 with Multiplatform Phone Firmware
04-27-2018 09:57 AM
10-01-2018 02:27 AM
Hello,
Sorry but this firmware is not plublished on CISCO software download.
I need MPP 10.2 or 10.3 for 88xx (8851)!
Could you tell me How to?
Thanks.
10-01-2018 06:54 AM
10.x for MPP is not supported anymore. You can look for 11.2.1 which is last and latest released firmware for MPP devices.
Thanks
10-01-2018 07:05 AM
Sorry but in this case there is 10.x:
For 10.3
This link is not reachable since new site...
Thanks
10-01-2018 07:59 AM
Yeah, but you're asking for MPP FW, and that 10.3 FW you're referring, is FOR CUCM
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