08-31-2012 07:44 AM - edited 03-16-2019 12:58 PM
Hello All,
In need a point in the right direction if someone can assist.
I have a number of 7925g handsets but the client wants the default display screen to be line view. We are using a UC520 but I cannot find the option in CCA (Unlike the ver CCM 7.0 which I'm used to). I understand there is a user web page on the UC500 series that may have the option but I can't find what the default URL and I've tried every html in the flash. We are using Ver8.6 on the UC520.
Anyone able to advise how I set the handset default display to Line View?
Thansk in advance
Dave
Solved! Go to Solution.
08-31-2012 08:51 AM
Hi Dave,
If you use the cli access I believe you can set this here;
To configure product specific configuration options for the Cisco Unified Wireless IP Phone
7925G, 7925G-EX, and 7926G with Cisco Unified Communications Manager Express,
create an ephone template with the necessary options.
service phone
Home Screen homeScreen 0 = Main Phone Screen; 1 = Line View
so it would be;
service phone
http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7925g/7_0/english/deployment/guide/7925dply.pdf
I might also post your query in this forum;
https://supportforums.cisco.com/community/netpro/small-business/voiceandconferencing/sbcs-uc500
Cheers!
Rob
"Every fool's got a reason to feelin' sorry for himself" - Springsteen
08-31-2012 08:51 AM
Hi Dave,
If you use the cli access I believe you can set this here;
To configure product specific configuration options for the Cisco Unified Wireless IP Phone
7925G, 7925G-EX, and 7926G with Cisco Unified Communications Manager Express,
create an ephone template with the necessary options.
service phone
Home Screen homeScreen 0 = Main Phone Screen; 1 = Line View
so it would be;
service phone
http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7925g/7_0/english/deployment/guide/7925dply.pdf
I might also post your query in this forum;
https://supportforums.cisco.com/community/netpro/small-business/voiceandconferencing/sbcs-uc500
Cheers!
Rob
"Every fool's got a reason to feelin' sorry for himself" - Springsteen
08-31-2012 11:24 AM
Thanks Rob,
I can see how it works now. I tried to apply the setting as per below but no luck and have included a typical extension.
ephone-template 16
url services 1
http://10.1.10.1/voiceview/common/login.do
VoiceviewExpress
service phone homeScreen 1
softkeys remote-in-use Newcall
softkeys idle Redial Newcall Cfwdall Pickup Gpickup Dnd Login
softkeys seized Cfwdall Endcall Redial Pickup Gpickup Callback
softkeys connected Hold Endcall Trnsfer Confrn Acct Park ephone-template 16
url services 1 http://10.1.10.1/voiceview/common/login.do VoiceviewExpress
service phone homeScreen 1
softkeys remote-in-use Newcall
softkeys idle Redial Newcall Cfwdall Pickup Gpickup Dnd Login
softkeys seized Cfwdall Endcall Redial Pickup Gpickup Callback
softkeys connected Hold Endcall Trnsfer Confrn Acct Park
ephone 6
device-security-mode none
mac-address 2C54.2DEA.FC68
ephone-template 16
max-calls-per-button 4
username "Security" password 1234
type 7925
button 1:81
ephone 6
device-security-mode none
mac-address 2C54.2DEA.FC68
ephone-template 16
max-calls-per-button 4
username "Security" password 1234
type 7925
button 1:81
08-31-2012 11:44 AM
Hi Dave,
After making the change did you;
no create cnf
create cnf
and reset the phone?
Cheers!
Rob
"Every fool's got a reason to feelin' sorry for himself" - Springsteen
08-31-2012 12:24 PM
HI Rob,
Appologies for the contintual questions, I did re-create the cnf files. Turned the phone off and on but no change.
Any last advice before I give up.
Regards
David
08-31-2012 12:26 PM
Hi David,
Sorry man, nothing else from this end Did you try posting over in the
uc500 forums I linked earlier to see if this can be done via cca?
Cheers!
Rob
"Every fool's got a reason to feelin' sorry for himself" - Springsteen
08-31-2012 12:32 PM
Cheers Rob,
I appreciate you trying to help. I think I will call time on it. I've got bigger problems with time inconsistencies on the SIP handsets vs the SCCP handsets.
Thanks again.
Regards
David
02-15-2013 06:02 AM
Adding to Rob's comments above I found this worked if I applied the Service Phone option to the Telephone Services and recreated the CNF files as discribed. Took me a while, but Rob was spot on.
I should also mention Syntax is extremely important and the Cap's/ lower case is necessary. refer tabel 18 in the link below
http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/command/reference/cme_s1ht.html
Thanks Rob.
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