cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements
464
Views
10
Helpful
4
Replies
cowetacoit
Beginner

Answering calls on non shared extensions

We just installed some phones in a small office and they had the ability to dial a prefix along with an extension with their old system to answer another persons phone. Is this possible with CUCM 7.1.5?

1 ACCEPTED SOLUTION

Accepted Solutions
paolo bevilacqua
Hall of Fame Master

Yes that is called call pickup and fully described in the manual.

In my opinion, one of the least professional ways to propery attend calls.

View solution in original post

4 REPLIES 4
paolo bevilacqua
Hall of Fame Master

Yes that is called call pickup and fully described in the manual.

In my opinion, one of the least professional ways to propery attend calls.

Rob Huffman
Hall of Fame Community Legend

Hi there,

Your example would use Group Call Pickup but there are others as well

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080094380.shtml

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/7_1_2/ccmfeat/fscpickg.html#wpxref30558

Cheers!

Rob

"Show a little faith, there's magic in the night" - Springsteen

+5 to my friend Rob for a fully detailed answer (unlike mine)

Rob Huffman
Hall of Fame Community Legend

Hey Paolo,

Thanks buddy Right back at ya!

Cheers!

Rob

"Show a little faith, there's magic in the night" - Springsteen

Create
Recognize Your Peers
Content for Community-Ad