11-08-2016 11:19 AM - edited 03-17-2019 08:37 AM
Hello - we continue to have problems sending faxes through ATA 190's. We have success with receive but send continues to be an issue. We use T.38 and eventually will be going to an ITSP for centralized trunking but currently use PRI. This is the flow ATA190 > SIP>CUCM>SIP>PSTN GW>PRI. Below are the steps we have taken.
CUCM: 10.5.2
ATA 190: 1.2.2 (003)
Please let me know what we can try to resolve the issue.
12-15-2016 10:38 AM
We are having this issue also. Receive works fine, send works sometimes. When it doesnt work, we hear the fax machine pick up and here fax tones, then all of a sudden it disconnects...
We have a similar setup, but are using MGCP on the gateway to CUCM. Running CUCM version 10.5.2. ATA 190 FW 1.2.2(003).
Did you ever get any resolutions to this?
Thanks,
EK
06-21-2017 09:27 AM
Can you tell me how do we configure ATA-190 to CUCM? Does this use the same PRI that we use for calls? i am totally new here.
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