11-19-2015 01:44 AM - edited 03-17-2019 04:57 AM
Hi Experts,
Does anyone has the experiance to implement credit card reader machine with ATA190 on CUCM?
When I test call by analog phone via ATA190 it can make a call and vice versa but credit card reader not working.
I have debug on voice gateway once credit card reader testing not anything send to voice gateway.
please advise.
11-19-2015 02:33 AM
Firstly, make sure you're running the latest ATA firmware. The latest public one is 1.2.1(4) but I've got hold of 1.2.1(6) (And there may even be later ones by now)
Second, make sure you set "Fax Mode" to "Fax Pass-through"
GTG
11-19-2015 03:07 AM
Hi Gordon,
Now The ATA 190 running firmware version 1.2.1(4) and set fax pass-through
p.s.Fax machine via ATA190 work normally.
Thank you.
11-19-2015 03:11 AM
Sorry, are you saying it is now working, or still isn't fixed?
GTG
11-19-2015 03:26 AM
Not working, I mean ATA 190 have 2 analog port first port connect to FAX machine and it working second port connect to credit card reader and not working.
BR
11-19-2015 07:12 AM
The credit card reader should have a built in modem. Is your network 10/100? I'm not sure about the 190's but the ATA186 switch port has to be hard coded to 10/100.
11-19-2015 07:33 AM
Yes, ATA190 connected with FastEthernet port.
Can you please share configuration that related modem on voice gateway and ATA parameters on CUCM.
Thank you
09-22-2016 12:32 PM
Were you able to get this resolved? If so, what did you do to resolve it. I'm experiencing a similar issue.
09-27-2017 03:13 AM
I am having the same issue - what was the solution?
09-29-2017 12:15 PM
09-30-2017 10:39 AM
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