I have found some threads on this , but very vague. We use AVAYA phones throughout the company , but we are looking into changing AVAYA Cm with Cisco Cm .
Are they compatible, can the AVAYA phones work fine with Cisco CM ?
Does anyone have this kind of setup working?
How did you get on integrating Avaya phones with the Cisco UC platform? Any major pointers or pitfalls for others wishing to do the same thing?
We have a potential client wishing to retain the following phones, but migrate onto CSR 10.5 (CUCM 10.5):
I am also trying a 9611 Avaya phone on CUCM 11.5 and noticing that it does not seem very stable as a basic third party SIP device. I see registrations drop out calls seem to drop sometimes randomly. I am on the latest Avaya firmware which is SIP 18.104.22.168 and I did expect this is pretty experimental.
Does anyone know if you can get directory services working?
So what I did was first update the phone to the latest SIP firmware:
1. Setup an HTTP server and ensure the phone points to it (under the Network settings)
2. Unzip the firmware file and place it on HTTP server and the 46xxsettings.txt file and ensure this is set so it upgrades on reset.
SET UPGRADE_POLICY 2
3. Ensure these are set in the 46xxsettings.txt so it can register to CUCM:
SET SIPPORT 5060
SET SIP_CONTROLLER_LIST CUCM_IP_ADDRESS:5060;transport=tcp
SET SIPPROXYSRVR "CUCM_IP_ADDRESS"
SET SIPSIGNAL 1
SET SNTPSRVR NTP_IP_ADDRESS
SET GMTOFFSET -5:00
4. Add a User in CUCM where username is the same as DN
5. Create basic third party SIP device and associate user and make sure MAC address is set correctly
5. Login to phone with the DN and password, it will now make calls
I am trying to see if Outlook can provide directory services, and then final thing would be voicemail button. So far I have calls working well but that is it.
Tell me how you go?
I am having no luck with the Outlook contacts integration.
How did you setup your HTTP server? Is it Apache, IIS or others? And what files (e.g. 46xxsettings.txt, .bin, 46xxupdates.txt, etc.) at the root of HTTP server.
Did you setup TFTP and HTTPS servers? If yes, what files that need to be at the root of TFTP and HTTPS servers?
Thank you, TN
I have similar setup,
Cisco Phone cant able to reach avaya phone, however avaya phone is able to make call to cisco phone.
Both Avaya and Cisco IP phone registered to same call manager and DN partition is same for reachability.
while checking logs I only got, 408 request timeout in SIP messages.
First you need to check those Avaya phones model supports SIP or not. Many Avaya phones still don't support SIP (they are H.323 based). Even if they support SIP, you should cross verify thier implementation is as per RFC 3261 to be compatible with CUCM as third party SIP phone.