09-03-2012 09:53 AM - edited 03-16-2019 01:00 PM
Hello!
I have a running tcl skript on my ccme 8.6 router:
application
service CME-AA flash:app-b-acd-aa-3.0.0.2.tcl
paramspace english index 1
param number-of-hunt-grps 2
param handoff-string CME-AA
param dial-by-extension-option 1
paramspace english language en
param max-time-vm-retry 2
param aa-pilot 2222
paramspace english location flash:
param second-greeting-time 60
param welcome-prompt _bacd_welcome.au
param call-retry-timer 15
param voice-mail 2001
param max-time-call-retry 90
param service-name QUEUE-ME
param menu-timeout 2
param max-extension-length 4
!
service QUEUE-ME flash:app-b-acd-3.0.0.2.tcl
param queue-len 15
param aa-hunt3 2200
param queue-manager-debugs 1
param number-of-hunt-grps 2
param aa-hunt2 2100
!
The problem is, when caller types in the extension and whenever the extension is busy, the call hangs up immediately. Can someone please tell my whats going on here?
Here is the debug of voice application error:
*Sep 3 16:53:27.471: //-1//AFW_:/AFW_Util_CopyLegServiceCodeToCallInfoContainer: Service Code not available on Leg
*Sep 3 16:53:27.471: //-1//AFW_:/AFW_Util_CopyLegRouteCodeToCallInfoContainer: Route Code not available on Leg
*Sep 3 16:53:27.471: //-1//AFW_:/AFW_Util_GetTgCicValue: CIC Not found for tag(56)
*Sep 3 16:53:27.475: //131//Dest:/DestLocalConsultHandoff: no local handoff, intwrk leg 8D2364A4, consult id 886E3858
*Sep 3 16:53:27.475: //-1//AFW_:/AFW_Util_RemovePreemptInfoFromContainer: Failed to remove mlppSetupInfo from TD container
*Sep 3 16:53:27.475: //-1//SSIN:/AFW_SS_Tele_TBCT_GetCap: Redirect Cap not specified
*Sep 3 16:53:27.475: //-1//SSIN:/AFW_SS_Tele_TBCT_GetCap: Redirect Cap not specified
*Sep 3 16:53:27.479: //131//MNEG:/C_MediaNeg_Common: Media Negotiation Started with one Leg
*Sep 3 16:53:27.479: //131//MNEG:/C_MediaNeg_Common: Media Negotiaton not enabled
*Sep 3 16:53:27.479: //131//Dest:/DestLocalConsultHandoff: no local handoff, intwr
cucme-test#k leg 8D2364A4, consult id 8D0CD550
*Sep 3 16:53:27.479: //-1//AFW_:/AFW_Util_RemovePreemptInfoFromContainer: Failed to remove mlppSetupInfo from TD container
*Sep 3 16:53:27.663: //131//Dest:/DestStartMediaNegotiation: Interworking Leg does not need renegotiation
*Sep 3 16:53:27.671: //-1//Dest:HN006F9238:/AFW_M_Destination_Free:
*Sep 3 16:53:27.671: FREE: this= 0x88692B80, ssInfo= 0x897D315C, Opcode= 21, xfr=0x0, xor=0x0
cucme-test#
*Sep 3 16:53:29.299: //-1//AFW_:/AFW_Module_ParseHandle: ERROR: Separator not found
*Sep 3 16:53:29.303: //-1//AFW_:/AFW_Util_CopyLegServiceCodeToCallInfoContainer: Service Code not available on Leg
*Sep 3 16:53:29.303: //-1//AFW_:/AFW_Util_CopyLegRouteCodeToCallInfoContainer: Route Code not available on Leg
*Sep 3 16:53:29.303: //-1//AFW_:/AFW_Util_GetTgCicValue: CIC Not found for tag(56)
*Sep 3 16:53:29.303: //128//Dest:/DestLocalConsultHandoff: no local handoff, intwrk leg 8D237914, consult id 8981E838
*Sep 3 16:53:29.307: //-1//AFW_:/AFW_Util_RemovePreemptInfoFromContainer: Failed to remove mlppSetupInfo from TD container
cucme-test#
Please help.
Thanks.
Regards
09-03-2012 10:23 AM
Hi Rene,
Can you attach the show tech.
Regards,
Kevin Monteiro
09-04-2012 04:15 AM
Hi Kevin,
I attached the sh tech.
09-03-2012 11:22 AM
You can use my modified B-ACD/AA scripts that send the call back to menu if called extension is busy, or no answer. It can be aquired on the website mentioned on my profile.
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