Customer has a system with 500 to 1000 phones spread over 4 locations. In attempting to do mass updates using BAT, we are having problems selecting all phones to update.
We find that if we select all phones, and advance to the page where we should be able to set the options we want to update, we don't get that page, we get a page that says: Error occurred while retrieving information from database. java.sql.SQLException: A syntax error has occurred.
If we add further filters, we can sometimes make it work, but we have to make multiple passes, and then when it shows the page where the list of devices is displayed, all the images down the left side of the page (showing the phone types) doesn't retreive the image, and instead returns a red X with a long url naming what the image was supposed to be.
I've seen this on multiple systems lately, but hadn't opened a case on it yet. Anyone else seen this?
Cliff
