cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

AMA-CUCM Troubleshooting: Best Practices for Reading Trace Files

250
Views
0
Helpful
2
Replies
Highlighted
Beginner

Call forward to a especific extension depending the caller number

Hi to all,

I have a CUCM v.8.5.1 and I need to do a call forward to a especific extension depending the caller number. I know about other systems (such Avaya systems) which can do this. Cisco can do it?? How??

Somebody can pass me any help page about this. I'm trying to do this with the transformations patterns but isn't working and with a CUE script but I don't know how I can do to tell to the CUE what number is calling and to compare it and to forward to the correct extension.

Thanks to all.

Everyone's tags (4)
1 ACCEPTED SOLUTION

Accepted Solutions

Call forward to a especific extension depending the caller numbe

Hi David

See this doc:

https://supportforums.cisco.com/docs/DOC-18367

Basically it's angled towards blocking calls, but the only difference for you would be in step 8 where you use translation patterns - you would translate to the extension you want to send to, rather than selecting 'block this pattern'.

Regards

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
2 REPLIES 2

Call forward to a especific extension depending the caller numbe

Hi David

See this doc:

https://supportforums.cisco.com/docs/DOC-18367

Basically it's angled towards blocking calls, but the only difference for you would be in step 8 where you use translation patterns - you would translate to the extension you want to send to, rather than selecting 'block this pattern'.

Regards

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
Beginner

Call forward to a especific extension depending the caller numbe

Hi Aaron,

thanks for this doc. I'll test this and I'll ell you something.

Regards.

CreatePlease to create content
Content for Community-Ad
August's Community Spotlight Awards