Call fowarding on an external number

[ejdrijin1]

Hi,

I am new to the Cisco telephony.

I would like to check if the following scenario is possible:

I want that when a specific number is dialled: for ex. ext-1000 it will ring first on my personal mobile phone, then on my manager personal mobile phone and then on to anothers person personal mobile phone.

Is this possible?

Thanks.

[Manish Gogna]

Hi,

While it is possible to ring the cellphone when the internal extension is called, the scenario of forwarding it from one mobile to another like in your case is not possible. Please check the following

https://supportforums.cisco.com/document/56121/how-get-cell-phones-ring-part-hunt-group

Manish

[ejdrijin1]

Thanks Manish for your reply! 

[Chris Deren · Accepted solution]

You could define both your mobile and manager mobile numbers for single number reach (remote destination profile) where the manager's ring delay is longer. this way your mobile phone can start ringing and some time after that your manager's. The ringing may overlap after some time and both phones would ring at the same time.

[ejdrijin1]

Thanks for your reply.

I created a Remote Destination Profile with 3 phones. The problem is that the delay before ringing timer has a limit of 30000. This will limit you for the 3rd phone number to ring quite early.

Can this be amended or is there a workaround of this, for example, I put 2 numbers in the Remote Destination Profile and then set that if these 2 do not answer it will divert on the 3rd number?

Thanks.

[Vivek Batra]

Hi,

One option could be to use SNR for first two mobile numbers and then use CFNR for third mobile number. So what you can do is to set delay before ringing timer to 0 sec for first SNR destination, 20 to 30 sec for second SNR destination and then 50 to 60 second for CFNR timer. In this way, you can bypass the limitation of delay before ringing timer maximum range.

However note that once call forward no reply triggers (for third destination), your primary device will stop ringing.

- Vivek

[Ayodeji Okanlawon]

Jamie has already giving you the best solution to this..I will quote his suggestion again..

You could configure a line group and then use SNR for the members, you would ring the internal DN, along with the RDP

Create three separate DN. Then create remote destination profiles for each DN, associate the required remote destination e.g. the three mobile numbers..

Create a line group and put the DN in the line group..

Create a hunt pilot with the number to be called and associate the hunt group with it..

When this number is called, the first DN in the group will be called by CUCM and it will then extend the call to the mobile associated with it. If it doesn't answer it will go to the next number etc..

I did this recently and this works quite well

[Shalid Kurunnan Chalil]

As Chris said, you can configure single number reach up to 10 remote numbers (mobile /  Desk phones) and the ring overlap, time schedule for SNR, all these can be configure from call manager administration. 

also using call manager user page, user can make the all basic changes for the SNR routing, 

Hope it helps!!!

[Jaime Valencia]

You could configure a line group and then use SNR for the members, you would ring the internal DN, along with the RDP.