03-17-2018 01:21 PM - edited 03-17-2019 12:26 PM
Hi ive been reviewing the guide to fork audio calls using CUBE however I need clarification on the following scenario. There are plenty of examples of configuring cube forking on inbound dial peers however none on recording outbound calls.
Is it possible for the CUBE to record outbound calls to regular POTS landlines ?
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03-17-2018 02:26 PM - edited 03-17-2018 02:27 PM
Yes. When you configure a VOIP (SIP) dial-peer for call recording all calls legs that match it will be recorded, regardless of whether it was the incoming or outgoing call leg.
PS- If your recording software supports it, enable SIPREC to give it additional metadata. This is a fairly new standard though so it’s entirely possible that it won’t.
03-17-2018 01:31 PM
03-17-2018 01:33 PM
When I say POTS I mean regular phone numbers that are dialed over a SIP Trunk from a cisco phone.
Is this supported ?
03-17-2018 02:26 PM - edited 03-17-2018 02:27 PM
Yes. When you configure a VOIP (SIP) dial-peer for call recording all calls legs that match it will be recorded, regardless of whether it was the incoming or outgoing call leg.
PS- If your recording software supports it, enable SIPREC to give it additional metadata. This is a fairly new standard though so it’s entirely possible that it won’t.
03-17-2018 02:30 PM
That's great sorry about the confusion. Just one more question then when configuring the dummy dial peer for the recorder eg
voice class codec 1 codec preference 1 g711ulaw ! media profile recorder 3000 media-type audio media-recording 100 101 102 ! media class 3 recorder profile 3000 ! dial-peer voice 2500 voip description Recorder destination-pattern 7777 session protocol sipv2 session target ipv4:10.0.0.218
This is the example I found on the cisco website. Everything makes sense to me apart from the destination-pattern 7777 should this match any outbound number that I want recorded ? if so would it not also prevent outbound calls by diverting from the outbound dial peer.
03-17-2018 03:08 PM
Outgoing dial-peers must have a destination something (eg pattern, URI match, e164-Pattern-map, etc). Also, this is the LHS of the Request URI sent to the recording server. I have seen at least one vendor care about that and only accept the INVITE when the correct value was supplied.
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