12-05-2013 12:11 AM - edited 03-16-2019 08:43 PM
Dear All,
we have UCS 220 server for UC solution and we have installed a VCS server on it but when we try to download the license we are getting the below error
"Please register Virtual Base SW PAK, before registering Option PAK"
Please find the attached screen shoot, Please Help
Best regards
Kennedy
12-05-2013 02:32 AM
Hi,
Just a thought :
Have you generated and uploaded VCS license ?
Option keys are required for Addon features.
regds,
aman
06-27-2014 04:18 AM
06-27-2014 04:24 AM
You first need to install the VCS Expressway on the UCS. After the installation you will see the generated serial number of the VCS which you can then enter together with the PAK to generate the activation/release keys.
rgds, Geert.
07-09-2014 12:15 AM
Thanks Geert for clarification.
04-21-2014 02:22 PM
I am having the same issue. What is the Virtual Base SW PAK?
05-05-2014 04:34 AM
Hi,
I had to use PAK from Cisco License Key Software envelope before I could register PAK for Expressway-E.
10-22-2014 08:49 PM
Hi kennedymeaza,
I have same problem with you but my product is Cisco TelePresence Conductor.
I readed its again and i registered another PAK : Software Release Key for Virtual Conductor.
After that, i request "PAK for virtual Conductor" successfully.
I think you should recheck configuration.
Good luck.
10-23-2015 08:26 AM
First you need fullfilled the licence LIC-SW-EXP-K9, after this you can fullfill LIC-EXP-E-PAK
09-21-2018 03:12 AM
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