IP Telephony and Phones

We have several users that are set up for Single Number Reach.  It works for everyone except one person.  Here's what happens.  A call is placed to user's desk phone, it rings, shortly after that his cell phone rings too.  However, when he tries to a...

We have a CUCM 9.1 deployment with on-prem presence.  We have a few SX20 Telepresence units that are registered to CUCM.  I have enabled them for Presence so that users can see when they are "On a call", but because they don't log in to CUPS, they al...

I have a user stating their ext is forwarded to a cell number but when I look in call manager the Forward All field is blank.  The user is saying the phone display doesn’t show the phone as forwarded either but when you call the ext it goes to the ot...

Hi Guys,   I configured the speed dial on 8945, but, the numbers and label don´t appear in the button of IP Phone. When I press the Modify Button and try change the order (put the SD after the extension) I received the message: "Fixed Feature Buttons...

Hi, I have cucm 11.5 implemented. Lately i was told of auto miss call  on cisco jabber and cisco ip phone. there is call on few phones (or jabber) without actually making call for them. How is this possible? Please help!

Good Afternoon   Is there a way to deploy a setting found in the cisco Configuration Utility Gui over a network for multiple users at once? For example, turning on call forwarding for multiple phones. I assume there is, but I am having a hard time fi...

Hi all,   System : CISCO2911 IOS Version: c2900-universalk9-mz.SPA.157-3.M3.bin USE : CME   I configured a sip Inbound Dial peer with Multi tenant. voice class tenant 2 registrar 1 dns:fpbx.de expires 3600 credentials username xxxxx password 7 xxxxx ...

I've got CUCM 8.5.1.10000-26 and 5 ATA 187My problem is that sometimes the ATA 187 randomly deregistered and the only solution is power off and power on the ATA.This happen to all ATA.I've checked if there is a new ATA firmware but there isn't.Any id...

Hi,This is a new deployment on CMEv10. We are using 8945 phones in SCCP and 8831's in SIP mode (not offically supported - check the attached config to get 8831's registered to your CME). We are using SIP trunks here in the Uk.My 8945's can make and r...

Hi,   is there information about the used chips on Cisco Hardware? VGxxx or ISRxxxx?   I am asking because of the embeded spyware in these chips.   https://thinkcomputers.org/chinese-government-using-supermicro-motherboards-to-spy-on-u-s-allegedly/  ...

Trying to follow 'Installation Guide for Cisco Unified Communications Manager and IM and Presence Service Release 11.5(1)' to add a new IM&P subscriber and am following to understand a couple of the steps, I wonder if anyone can help explain?   Step ...

Hi, we have CUCM 11.0 with model 8851 phone running firmware sip88xx.12-1-1SR1-4. There are two lines on the phone: primary line is extension 100 and is a member of a pickup group, second line is a shared line of extension 200 and is not a member of ...

Hi,   I tried to install cucm 4.3, during the installation I faced cisco directory error as the attached photo? anyone have a experience to complete the installation