we have UCS 220 server for UC solution and we have installed a VCS server on it but when we try to download the license we are getting the below error
"Please register Virtual Base SW PAK, before registering Option PAK"
Please find the attached screen shoot, Please Help
You first need to install the VCS Expressway on the UCS. After the installation you will see the generated serial number of the VCS which you can then enter together with the PAK to generate the activation/release keys.
I have same problem with you but my product is Cisco TelePresence Conductor.
I readed its again and i registered another PAK : Software Release Key for Virtual Conductor.
After that, i request "PAK for virtual Conductor" successfully.
I think you should recheck configuration.