CANNOT DOWNLOAD MOH .WAV FILES FROM CUCM CONSOLE

[rferriolo]

Tried 5 different SFTP servers with no success. From the CUCM console, I entered the command: FILE GET ACTIVELOG MOHPREP/*.to retrieve all of the MOH .WAV files, however I cannot get any of the SFTP servers to work without some sort of authentication or path error. I have also tried both ports 21 & 22. Does anyone have a suggestion which SFTP server to use for Windows 7 or do you know where I can find the .WAV files for my CCIE Voice lab?

Many thanks,

Ron

[Manish Gogna]

It generally works with CoreFTP and freeFTPd. If you are facing network issues then try using a PC in the same subnet as the callmanager to rule out network issues.

HTH

Manish

[rferriolo]

Hi Manish:

I'm not dealing with netwok issues because the SFTP server sees the request coming through. I'm getting an error that the path is invalid.

Thanks,

[Manish Gogna]

Can you share the output of

file list activelog mohprep/*

and

file get activelog mohprep/*

until the point where it fails

Manish

[James Hawkins]

If you are running CUCM 7 or earlier you should be able to open the TAR files created by DRS and find the wav files within.

This will not work for CUCM 8 or later as the backups are encrypted (I wish this could be turned off as it is a useful way of getting stuff from the servers ).

Re: SFTP servers I normally use the free Solarwinds one.

I would test the server by using it to upload software (firmware, locale, dial-plan etc.) to CUCM. If this works then the server should be ok for downloads from CUCM.

[Carlo Poggiarelli]

Hi Ron.

Using a Macbook, I usually use my native scp server.

A few minutes ago a tried to install freeftpd from this site

http://www.freesshd.com/?ctt=download and istalled on windows7

A couple of minute of setup and all was working fine.

here my logs

admin:file get activelog mohprep/*.xml

Please wait while the system is gathering files info ...done.

Sub-directories were not traversed.

Number of files affected: 5

Total size in Bytes: 5431

Total size in Kbytes: 5.303711

Would you like to proceed [y/n]? y

SFTP server IP: 10.120.121.15

SFTP server port [22]:

User ID: carlo

Password: ********

Download directory: / (this will store downloaded files on /Users/username windows folder)

The authenticity of host '10.120.121.15 (10.120.121.15)' can't be established.

RSA key fingerprint is 0a:b0:1c:ef:dd:d0:19:db:90:b0:8e:0b:3d:ad:cf:0f.

Are you sure you want to continue connecting (yes/no)? yes

.....

Transfer completed.

HTH

Regards

Carlo

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[rferriolo]

Thanks Carlo. I'll give it a try and get back to you..

Ron

[rferriolo]

I couldn't get Solarwinds to work because I didn't have the authorization to start the SFTP server. I tried to install it as Administrator but I didn't give me that option. Also, my firewall is disabled...

Thanks,

Ron

[James Hawkins]

If you have tried five different SFTP servers and non of them work then I would try testing using a different PC.