08-24-2021 01:12 AM - edited 08-24-2021 01:17 AM
Hi,
We have a few new (probably refurbished) 7841's that when you boot them up, ask for a Primary Extension and PIN as part of migrating a phone.
We have never set up the phone migration settings. The phone is configured in CUCM.
I've tried resetting the settings, but it doesn't work.
Is there a quick fix for this?
Thanks
Solved! Go to Solution.
08-24-2021 10:51 AM - edited 08-24-2021 10:51 AM
If you are registering the phone manually by adding MAC address, i assume that the phone gets registered.
What if you press cancel option. Let me test this on my lab tomorrow.
08-24-2021 01:24 AM
It a new feature with CUCM, phone migration.
How do you register this phone ? Manually or through Ivr?
08-24-2021 02:04 AM - edited 08-24-2021 02:21 AM
08-24-2021 10:51 AM - edited 08-24-2021 10:51 AM
If you are registering the phone manually by adding MAC address, i assume that the phone gets registered.
What if you press cancel option. Let me test this on my lab tomorrow.
08-25-2021 02:06 AM
Hi,
Ok, I am a complete idiot. I had a typo on the mac address. However, yes, pressing cancel does work. It wasn't working previously due to my stupidity!
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