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Will Pettit
‎11-26-2021

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1 Helpful Vote
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Member since ‎03-15-2011
56
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Cisco UAC v14 font size

Created by in Unified Communications Infrastructure
11-18-2021
11-18-2021
Hi, We've just moved from v12 to v14 of Unified Attendant Console (advanced). The operators are comp...

Re: Cisco Unified Attendant Console Advanced - Importing Contacts CSV

Created by in Unified Communications Infrastructure
11-10-2021
11-10-2021
I'm migrating from an old cluster to a new one and having trouble uploading a valid csv file. Can yo...

Re: Help with Finesse Call Variables

Created by in Contact Center
10-22-2021
10-22-2021
Got it working. I think it was just a case of matching the normal variable in the script with the na...

Help with Finesse Call Variables

Created by in Contact Center
10-22-2021
10-22-2021
Hi, We have a new Finesse cluster on v12.5 and I'm trying to create some call variables to pull thro...

Re: Cisco 7841 Replace an existing phone. Asking for Primary extension

Created by in IP Telephony and Phones
08-25-2021
08-25-2021
Hi, Ok, I am a complete idiot. I had a typo on the mac address. However, yes, pressing cancel does w...

Re: Cisco 7841 Replace an existing phone. Asking for Primary extension

Created by in IP Telephony and Phones
08-24-2021
08-24-2021
Thanks, we register them manually. I don't get an option to provision a new phone, so how do I get p...

Cisco 7841 Replace an existing phone. Asking for Primary extension/PIN

Created by in IP Telephony and Phones
08-24-2021
08-24-2021
Hi, We have a few new (probably refurbished) 7841's that when you boot them up, ask for a Primary Ex...

Re: Our Call Center Agents used 7940 with headsets to make shadow call

Created by in IP Telephony and Phones
08-24-2021
08-24-2021
If it helps, we set our new employees as Supervisors in UCCX so they can use the Call Monitor functi...

Re: Strange vlan ip address issue

Created by in Switching
02-05-2021
02-05-2021
Thanks, I'll make this change tomorrow, but on our other two sites (with 6509e) we have the same set...

Re: Strange vlan ip address issue

Created by in Switching
02-04-2021
02-04-2021
Vlan 2 is the management vlan, and this is up but does not work, unless another vlan (40 in this cas...

Re: Strange vlan ip address issue

Created by in Switching
02-04-2021
02-04-2021
The helper is to our DHCP servers, and/or to our PXE boot server.To add a bit more info. If I shut d...

Re: Strange vlan ip address issue

Created by in Switching
02-04-2021
02-04-2021
I've attached some sanitised config from the edge and core.In the edge switch there is the second SV...

Strange vlan ip address issue

Created by in Switching
02-04-2021
02-04-2021
Hi, We have a pair of 6800 switches in our core (VSS) and lots of edge switches hanging off them. We...

CUACA blind transfer - no reply

Created by in Other Collaboration Subjects
09-12-2020
09-12-2020
Hi, We have a problem with our new installation of CUACA. The problems seems to be random, but an ex...

Re: CSCvf24186 - C2960X- switch failed to boot with IOS version 152-2.E5 and 15.2(4)E4

Created by in Cisco Bug Discussions
09-03-2019
09-03-2019
Hi, I hit this bug upgrading from 15.2.2.E7 to 15.2.4.E8. We've successfully upgraded approx 12 swit...
Public Statistics
Date Registered ‎03-15-2011 07:39 AM
Date Last Visited ‎11-26-2021 02:03 AM
Total Messages Posted 56
Total Helpful Votes Received 5
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