About Will Pettit

Will Pettit · 09-12-2020

Hi, We have a problem with our new installation of CUACA. The problems seems to be random, but an ex...

Will Pettit · 09-03-2019

Hi, I hit this bug upgrading from 15.2.2.E7 to 15.2.4.E8. We've successfully upgraded approx 12 swit...

Will Pettit · 06-25-2019

did you find a solution to this? We're experiencing the same issues - no audio on calls.

Will Pettit · 03-19-2019

Hi, Hoping someone can help with this. We've got a UCCX application that is very busy and has severa...

Will Pettit · 02-18-2019

Hi, Did you resolve this issue? We've got the same one-way audio issue as soon as an agent answers a...

Will Pettit · 02-11-2019

I'm also having this problem. Did anyone find a solution? We're upgrading Finesse this week, so hope...

Will Pettit · 01-15-2019

Yeah the new switches were turned off. We've got some more in stock, so we'll give it another try.

Will Pettit · 01-15-2019

Hi, We've started using 3650 switches, and on two occasions when we've added a new member to the sta...

Will Pettit · 01-22-2018

Thanks guys. Ok, the "request platform software package expand ...." command worked. My only remaini...

Will Pettit · 01-22-2018

Hi, I've just installed a stack of 3650 switches. I upgraded them to the stable version (16.3.5b). N...

Will Pettit · 05-31-2017

Give him a chance - it was only released today. :) Anyway, if the two new parameters are of use to y...

Will Pettit · 10-31-2016

How do you enable this? Re-skilling isn't enabled on our system, but I can't find any documentation ...

Will Pettit · 10-28-2016

Hi, We have lots of UCCX applications and all our user accounts are imported from active directory (...

Will Pettit · 10-24-2016

Got the same problem in the UK. Running v11.0 CUCM

Will Pettit · 08-18-2016

Managed to upgrade to enterprise version. I could have sworn I clicked on the admin and advanced set...

CUACA blind transfer - no reply