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Beginner

Cisco 7960 SIP phone factory reset

Hi all,

  I have a 7960 SIP phone. I am trying to register to the CUCM so that I can convert it to SCCP.

But I am not able to get it registered because the default router and TFTP server still with old IP addresses.

Setting is not getting unlocked with **#.( I think this doesn't work for SIP phone)

I tried to do unlock config and tried password "cisco" but no luck . It is saying " invalid password"

Is there another way where I can get this phone registered to CUCM?

6 REPLIES 6
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Hall of Fame Master

Cisco 7960 SIP phone factory reset

Search forum, or cisco.com and you will find the answer to your question.

Highlighted
Beginner

I have same issue , any one

I have same issue , any one can help ???

Highlighted
Beginner

Re: Cisco 7960 SIP phone factory reset

Hold down the # key whilst plugging in the network cable. Keep holding the # key till the 'line' lights flash in sequence.

Once flashing release the # key and press 123456789*0#

This should work for you.

Sent from Cisco Technical Support iPad App

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Beginner

Cisco 7960 SIP phone factory reset

Paolo,

I searched in forum I tried but no luck

Simon,

           I tried that but it is still having the same old default router IP. I also tried to enter the default password  "Cisco" to unlock config but no luck

Highlighted
Hall of Fame Master

Re: Cisco 7960 SIP phone factory reset

try reset sequence again.

If that doesn't work, configure a TFTP server with the address that phone look for. Feed it a configuration file that specified a new SCCP fimware like 7.x. That might have the phone update and then work normally.

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Beginner

Re: Cisco 7960 SIP phone factory reset

Did you resolve your issue?

Sent from Cisco Technical Support iPad App

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