IP Telephony and Phones

Hi,We're running CUCM 9.1 - I want to be able to remove just the phone line from 150 phonesbut leave the line/extension in place on the Device Profile. So effectively the phone no longerhas a line/extension on it and the user has to login to be able ...

Hi,Does anyone know how to setup a headset per default output on an IP 6921, even if you lift up the earphone?I want to use a headset with the manual lifter attached below earphone to answer calls via headset button.But the lifter lifts up earphone a...

Hello, Just found after a recent upgrade to 10.5.1 that in a Hunt Pilot Configuration under the Hunt Cal Treatment Settings I am not able to send a call a Unity Mailbox. Prior to the upgrade the HP was configured to Fwd busy and no answer calls to *5...

Cisco Ip phone -->CUCM--(MGCP)--3945 Gateway/ E1 -->Service Provider.  When we make an outbound calls from Cisco phones, calls getting connected properly but when the called party disconnects the calls, we see the calls disconnect but Call timer is s...

Gents, I have nme-wae-502-k9,For WAAS is it possible to install CUE 8.6 instead and how Thanks

Good Morning Cisco Community!Can anyone tell me, what report from the cisco unified inteligence should I use to track transfer calls sent to another extension?

We have a Unity 7 voicemail server and are planning an upgrade to our entire phone system next year. I need more licensing right now due to some new positions. Is there any way Cisco can help me? The licensing I need is UNITY7-USR-E. Is there a good ...

Dear Team, We are using CUCM version 9.1. The issue is the users are not able to login to EM and it returns 201 error. When we check the logs it shows "The user is inactive in LDAP". But in AD he is active. For a temporary workaround we have created ...

Hello AllI am experiencing slips errors on my multiple voice trunk. My config attached. Kindly help to resolve this issue. E1 0/2/0 is up.  Applique type is Channelized E1 - balanced  No alarms detected.  alarm-trigger is not set  Version info FPGA R...

Hi,we seem to have acquired a delay in outgoing calls. Internal 4 digit dialling etc is instant but all outgoing (prefixed with 9) calls take an age to connect.I realise this may be down to an overlapping route pattern but I'm no expert in this. Our ...

Hi All,This is a CME Solution.CME -> SIP trunk-> CUCM -> PSTN.The configuration on CME is ment for sip-notify.When normal calls are made sip-notify are seen to be used.But when calls to IVR are made below is the DTMF method found to be used.Any reaso...

Dear Team , Please guide me, how to integrate voice gateway through Qsig with GAREX. Any document available ? Thanks

Hi all,If i have a conference call (hosted on CUCM software conference bridge) it works fine with internal users, if i add in an external party (PSTN) then that caller can only hear but not be heard. Calls to the PSTN work fine its only for conferenc...