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nadeem1nadeem
Beginner

Cisco 8865 phone voice feedback disable

Hello all,

 

If i press and hold SELECT button for few seconds voice feedback is turning on.

 

Is their any way to disable this option permanently from phone or CUCM?

CUCM version -11.5

8865 firmware-12.1.1.

 

 

Regards,

Nadeem

5 REPLIES 5
Muaaz El Kamali
Beginner

Hi,

 

Have you solved the issue. I am having the same issue with the same versions. If you solved it please let us know.

 

Regards, 

Muaaz Elkamali 

Just confirmed with TAC that there is NOT a global CUCM setting to disable this feature in any current version of CUCM.  It must be done per device manually.  

Hi, 

 

Even if you disabled from the phone and the users press SELECT and hold it will turn on again.

 

Regards, 

 

Muaaz

Can you please tell how you do it manually on the phone?

To turn off, Settings > 3 accessibility > if voice feedback is on, quickly double press the Off softkey in the display.

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