cisco ip communicator registration problem

[Giancarlo Evangelista]

Good morning, I've a callmaanger 10.0.1 and all works wel.

 I've registered a cipc and it works wel, but   on the phone display appears Always  the service menu. (see attached file)

Eachone can help me?

Thanks in advance

Giancarlo

[Chris Deren · Accepted solution]

This is probably because you are using https services, change them to http and it should be resolved.

Chris

[Giancarlo Evangelista]

Hi at all I'm trying  to check alla suggestion.

Just a few minutes....

[Brian Meade]

The self-provisioning service in CUCM 10.x only runs as HTTPS.

[Brian Meade · Accepted solution]

That's part of the CUCM 10.0 self-provisioning.

CIPC will always show a blank services window for the self-provisioning since it doesn't support HTTPS.

Under the phone configuration, remove the Idle URL and then save and reset.

You can update the Universal Device Template you're using for auto-registration to not contain the Idle URL if you are not going to be using the self-provisioning feature.

[Giancarlo Evangelista]

Hi at all I'm trying  to check alla suggestion.

Just a few minutes....

Thanks

giancarlo