IP Telephony and Phones

Hello. We have multiple clusters in our company and route calls using SAF and SIP trunks.One of our support numbers is on CCX, the call fails when it is translated into the CTI ports.We use "fake" numbers on the CTI ports, these are not advertised in...

Hi there, I just installed a new CUCM v10 in my company,I am trying to add Speed Dials using the self care portal but unfortunately it just give me the abbreviated dial option:Please refer to the attachement .N.B:The entreprise speed dial option is s...

Hello Guys,I have 30 users with Analog Samsung PBX. We are in stage to order CUCM 10 and now us company open new office where that 30 user should move and new office has no additionl lan ports for FXS, same  we dont want more buy other 3-rd party ip ...

Dear, I am facing issue in CUCM 9.0.I have added some devices as CTI devices under some user, but I can not monitor these devices while using JTAPI where I am using same user for login. I can see these devices as Controlled Devices under same user in...

Hello, I am trying to register a lifesize unit to CME 8.6 but getting the following error: /xxxxxxxxxxxx/SIP/Error/sipSPI_validate_own_ip_addr: ReqLine IP addr does not match with host IP addr 007652: Jul 3 18:23:46.993: //3005/AE16EA419E5F/SIP/Er...

I did try to find step by step guide to create a General Delivery Mailbox, to share to a hunt group, without any success.If someone can assist me, in detailed steps, I will appreciate that.Thank you

Dear all,Hope you all are doing well !! :) :)We are planning to integrate our CUCM 9.1 with siemens hipath 4000 EPABX I would like to know1.is this compatible?2.If we are creating a trunk will it be SIP or QSIG?3.Do we require any special Licenses fo...

Hello,What debug commands I can use to see which dial peers match a phone number dialed and which dial peer is actually used to route a call?  I also want to see which port the call is routed through.I plan to use csim start command from CLI to test ...

I have an analog phone off vg224 calling into Contact Center Application agent goes available and analog cannot hear anything. This is an internal call. If I call that same IP phone directly it all works.  Callmanager is version 8.6.2 It is contact c...

phone  taking ( 7970 , 7941 )little long time while usingthe directory or redial etc.