05-14-2011 05:23 AM - edited 03-16-2019 04:58 AM
Hello,
After doing a Total Hard Reset, which procedure should be done to put new firmware on the phone without a CUCM, it is possible with TFTP only?
Best Regards
Carlos
05-14-2011 05:50 AM
Yes,
you can update firmware with tftp.
Regards
05-14-2011 05:54 AM
how? can you explain? Please...
05-14-2011 06:08 AM
1. Press the Settings button on your phone.
2. Using the blue scroll button, press the down arrow until Option #2 ‘Network Configuration’ and press the ‘Select’ Softkey, or press the number 2 on your dial pad.
3. Press * * # on your dial pad. This will unlock the phone so you can edit the settings of the phone. To verify that you have successfully unlocked the phone, look at the top right corner of the screen and see a pad lock that is “unlocked”.
4. Scroll down to Option #24, “Alternate TFTP” and verify that it says YES. If it does not say YES, press the YES Softkey.
5. Scroll up to Option #8, “TFTP Server 1″ or press 8 on your dial pad.
6. Press the EDIT softkey and enter in 207*34*32*100
7. Press the Validate softkey.
8. Press the Save softkey.
9. Press the Cancel softkey.
10. Press the Save softkey
11. At the bottom of the screen you should see “All changes Saved
Regards
05-14-2011 06:14 AM
the problem is that the telephone after the total hard reset does not show anything on display, is this normal? or is the phone broken?
05-14-2011 06:59 AM
After hard reset, you must have a default factory.
05-14-2011 12:54 PM
how can I get the default factory?
Please help me...
05-14-2011 01:11 PM
Resetting 7900 Series IP Phones:
http://www.cisco.com/en/US/partner/products/hw/phones/ps379/products_tech_note09186a00800941bb.shtml
***Please rate helpful posts!
05-14-2011 02:47 PM
I do not have acess to this file, you can write what he say?
thanks
05-15-2011 07:04 AM
Just remove /partner from URL.
05-15-2011 02:35 PM
I did the following as I said in http://www.cisco.com/en/US/products/hw/phones/ps379/products_tech_note09186a00800941bb.shtml but the phone did not show anything on the screen, I have another way to put the phone to work?
Note:
The display shows nothing and the phone is always doing the cycles of flash keys.
05-15-2011 04:06 PM
Search the forum, there are many many posts on the subject.
05-16-2011 03:47 PM
Hi,
I found nothing that helps me to solve the problem, this post keeps open unanswered!!
Thanks in advance for yours replays...
05-23-2011 08:05 AM
http://www.cisco.com/en/US/ts/fn/620/fn62949.html
The link above is the correct solution for your problem. Basicly leave it plugged into the switch for about 20 min. Then it should work.
05-16-2011 09:11 PM
Thanks
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide