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Beginner

CISCO PHONE TIME CORRECTION

Good day SIr/Madam

 

The CISCO Phone time is not correct how can I change their time to be correct.

 

Regards

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5 REPLIES 5
VIP Advisor

Re: CISCO PHONE TIME CORRECTION

What product?
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Re: CISCO PHONE TIME CORRECTION

Hello,

Can you clarify which Cisco IP Phone model (88XX? 79XX)and on what platform it is registered (CUCM or CME)?

Kind regards,

George

 

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Beginner

Re: CISCO PHONE TIME CORRECTION

Good day George

 

We are using CISCO Unified CM Console (System version: 9.1.2.12901-3 Unrestricted

 

Have the following CISCP Phone Models:

CISCO IP PHONES CP -6941

CISCO IP PHONES CP-6911

CISCO IP PHONES CP-7821

 

There's a Voice Server

Regards

 

CHUMA MABINDLA

Rising star

Re: CISCO PHONE TIME CORRECTION

1) The phone will get time from CUCM & CUCM will Get Timing from NTP.
So to fix the issue you have to make sure CUCM is getting the correct time from NTP.

2) Do an SSH Session to CUCM and execute below command to check
utils ntp status


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Thanks,
Haris

Re: CISCO PHONE TIME CORRECTION

You will need to connect via SSH to your CUCM Pub and issue the command "utils ntp status" to identify if everything is fine.

You may find all the info you need on the following post:

https://community.cisco.com/t5/collaboration-voice-and-video/changing-the-ntp-source-in-cucm-from-cli-and-other-helpful/ta-p/3157615

 

Hope This Helps

George

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