Cisco SIP phones not working with PLAR

[HSousa]

Hi Guys,

Im trying to put PLAR working on a Cisco 8851 (SIP Phones) and its nor working. With SCCP phones it works, but with SIP is not.

This is the steps that i made:

Create a partition

Create a CSS and put the Partition inside

Create a blank translation in the new partition that i create, transforming to the destination

then i create a Sip Dial rule 7940_7960_OTHER with Button dial 1

Then i put the CSS created in the phone that is being used to make the call automaticly, and put the Dial Rule to.

I do all this steps but its not working for SIP devices only SCCP. Can anyone can help on this?

Best Regards,

Hugo Sousa

[Roger Kallberg]

See this document for details on how to configure PLAR on SIP phones. https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/212073-CUCM-PLAR-Configuration-Example.html#anc6

[Nithin Eluvathingal]

Refer the Guide Roger  mentioned. 

[HSousa]

Hi Roger,

I try that configuration and this is not working.

Best Regards,

Hugo Sousa

[Nithin Eluvathingal]

I Followed the same for a customer few years back and it worked perfect for me. Read carefully and configure all mentioned configurations in the document. 

I can share the screenshot of working configuration tomorrow. 

[HSousa · Accepted solution]

Hi All,

Its already working. In my case i need to put the Sip Dial rule with a Pattern with a blank field.

Best Regards,

Hugo Sousa