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CME 9.1 9971 Audio Conferencing issue

W S H FERNANDO
Level 4
Level 4

Hi Experts

I'm having an issue with 9971 IP Phone which is registered with CME 9.1, when I make a conference call conference is connected but I cannot hear anything.. 

Same CME having SCCP Phones and they can make a conference call without any issue.. 

PSTN is E1 its using g711ulaw, Internally Im using g729r8, I"m using transcorder for this.. 

Any hint on this ?

14 Replies 14

Ayodeji Okanlawon
VIP Alumni
VIP Alumni

Fernando,

Is this a local conference? If it is not, does local conference work? Try and test a local conference between 9971 and sccp phones and let us know if that works

Please rate all useful posts

Hi Guys,

 

I have the same problem with 9971, 9951 and 8945, but, my CUCM is 10.5.2. This problem was solved?

 

Thanks,

 

Regards,

 

Wilson

Can you copy show run in a file and post the config here ?

Regards
Abhay
Regards
Abhay Singh Reyal
The Only Way To Do Great Work Is To Love What You Do. If You Haven’t Found It Yet, Keep Looking. Don’t Settle

Ri Abhay,

 

Thanks a lot for Your contact. Follow the show run

 

=~=~=~=~=~=~=~=~=~=~=~= PuTTY log 2018.02.05 10:14:20 =~=~=~=~=~=~=~=~=~=~=~=

GW-VOZ-01#sh run
Building configuration...


Current configuration : 21054 bytes
!
!
version 15.5
service timestamps debug datetime msec localtime
service timestamps log datetime msec localtime
service password-encryption
service sequence-numbers
!
hostname GW-VOZ-01
!
boot-start-marker
boot system flash c2900-universalk9-mz.SPA.155-3.M5.bin
boot-end-marker
!
!
! card type command needed for slot/vwic-slot 0/0
no logging queue-limit
logging buffered 10000000
no logging rate-lim
aaa new-model
!
!
aaa authentication login default group tacacs+ local
aaa authentication enable default group tacacs+ enable
aaa authentication ppp default local
aaa authorization config-commands
aaa authorization exec default group tacacs+ local if-authenticated
aaa authorization commands 15 default group tacacs+ none
aaa accounting exec default start-stop group tacacs+
aaa accounting commands 15 default stop-only group tacacs+
!
!
!
!
!
aaa session-id common
ethernet lmi ce
clock summer-time BR recurring 3 Sun Oct 0:00 3 Sun Feb 0:00
!
!
!
!
!
!
!
ip traffic-export profile test mode capture
  bidirectional
!
ip traffic-export profile test1 mode capture
  bidirectional
!
!
!
!
!
!
no ip domain lookup
ip cef
no ipv6 cef
multilink bundle-name authenticated
!

voice-card 0
 dspfarm
 dsp services dspfarm
!
!
!
voice service voip
 mode border-element
 allow-connections h323 to h323
 allow-connections h323 to sip
 allow-connections sip to h323
 allow-connections sip to sip
 supplementary-service media-renegotiate
 fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none
 sip
 session transport tcp
  registrar server expires max 600 min 60
  asserted-id pai
  midcall-signaling preserve-codec
  midcall-signaling passthru
  g729 annexb-all
!
voice class codec 1
 codec preference 1 g711ulaw
 codec preference 3 g729r8
 codec preference 4 g729br8
!
voice class h323 1
  h225 timeout tcp establish 5
!
!
voice class sip-profiles 1
 request REINVITE sdp-header Connection-Info modify "0.0.0.0" "x.x.x.90"
 request REINVITE sdp-header Audio-Connection-Info modify "0.0.0.0" "x.x.x.90"
 request REINVITE sdp-header Connection-Info modify "0.0.0.0" "x.x.x.90"
 request REINVITE sdp-header Audio-Connection-Info modify "0.0.0.0" "x.x.x.90"
 request ANY sdp-header Audio-Attribute modify "a=inactive" "a=sendrecv"
 request Attribute modify "a=recvonly" "a=sendrecv"
 request ANY sdp-header Audio-Attribute modify "a=sendonly" "a=sendrecv"
 response ANY sdp-header Audio-Attribute modify "a=inactive" "a=sendrecv"
 response ANY sdp-header Audio-Attribute modify "a=recvonly" "a=sendrecv"
 response ANY sdp-header Audio-Attribute modify "a=sendonly" "a=sendrecv"
 request REINVITE sdp-header Connection-Info modify "0.0.0.0" "x.x.x.90"
 request REINVITE sdp-header Audio-Connection-Info modify "0.0.0.0" "x.x.x.90"
 request REINVITE sdp-header Connection-Info modify "0.0.0.0" "x.x.x.90"
 request REINVITE sdp-header Audio-Connection-Info modify "0.0.0.0" "x.x.x.90"
 request ANY sdp-header Audio-Attribute modify "a=inactive" "a=sendrecv"
 request ANY sdp-header Audio-Attribute modify "a=recvonly" "a=sendrecv"
 request ANY sdp-header Audio-Attribute modify "a=sendonly" "a=sendrecv"
 response ANY sdp-header Audio-Attribute modify "a=inactive" "a=sendrecv"
 response ANY sdp-header Audio-Attribute modify "a=recvonly" "a=sendrecv"
 response ANY sdp-header Audio-Attribute modify "a=sendonly" "a=sendrecv"
!
voice class sip-profiles 2
 request REINVITE sdp-header Connection-Info modify "0.0.0.0" "y.y.y.5"
 request REINVITE sdp-header Audio-Connection-Info modify "0.0.0.0" "y.y.y.5"
 request REINVITE sdp-header Connection-Info modify "0.0.0.0" "y.y.y.5"
 request REINVITE sdp-header Audio-Connection-Info modify "0.0.0.0" "y.y.y.5"
 request ANY sdp-header Audio-Attribute modify "a=inactive" "a=sendrecv"
 request ANY sdp-header Audio-Attribute modify "a=recvonly" "a=sendrecv"
 request ANY sdp-header Audio-Attribute modify "a=sendonly" "a=sendrecv"
 response ANY sdp-header Audio-Attribute modify "a=inactive" "a=sendrecv"
 response ANY sdp-header Audio-Attribute modify "a=recvonly" "a=sendrecv"
 response ANY sdp-header Audio-Attribute modify "a=sendonly" "a=sendrecv"
 request REINVITE sdp-header Connection-Info modify "0.0.0.0" "y.y.y.5"
 request REINVITE sdp-header Audio-Connection-Info modify "0.0.0.0" "y.y.y.5"
 request REINVITE sdp-header Connection-Info modify "0.0.0.0" "y.y.y.5"
 request REINVITE sdp-header Audio-Connection-Info modify "0.0.0.0" "y.y.y.5"
 request ANY sdp-header Audio-Attribute modify "a=inactive" "a=sendrecv"
 request ANY sdp-header Audio-Attribute modify "a=recvonly" "a=sendrecv"
 request ANY sdp-header Audio-Attribute modify "a=sendonly" "a=sendrecv"
 response ANY sdp-header Audio-Attribute modify "a=inactive" "a=sendrecv"
 response ANY sdp-header Audio-Attribute modify "a=recvonly" "a=sendrecv"
 response ANY sdp-header Audio-Attribute modify "a=sendonly" "a=sendrecv"
!
!
 
!
redundancy
!
!
!
!
!
!
 --More--         interface Embedded-Service-Engine0/0
 no ip address
 shutdown
!
interface GigabitEthernet0/0
 ip address z.z.z.20 255.255.255.0
 duplex full
 speed 1000
!
interface GigabitEthernet0/1
 ip address y.y.y.5 255.255.255.0
 ip traffic-export apply test size 8000000
 duplex auto
 speed auto
 h323-gateway voip interface
 h323-gateway voip h323-id BRSP-GW-VOZ-01
 h323-gateway voip bind srcaddr y.y.y.5
!
interface GigabitEthernet0/2
 ip address x.x.x.90 255.255.255.252
 ip traffic-export apply test1 size 8000000
 --More--          duplex auto
 speed auto
!
ip forward-protocol nd
!
no ip http server
ip http authentication local
ip http secure-server
!
ip ftp username teste
ip ftp password 7 0823255D0A16
ip tftp source-interface GigabitEthernet0/1
ip route 0.0.0.0 0.0.0.0 y.y.y.1
ip route t.t.t.24 255.255.255.255 x.x.x.89
ip route t.t.t.102 255.255.255.255 x.x.x.89
ip route x.x.x.89 255.255.255.255 GigabitEthernet0/2
ip route m.m.m.40 255.255.255.255 GigabitEthernet0/0
ip ssh version 2
!
!
!
snmp-server community xpto RO
snmp-server community xpto123 RW
 --More--         tacacs-server host 10.70.198.120
tacacs-server host o.o.o.o
tacacs-server directed-request
tacacs-server key 7 044F0805543741
!
!
!
control-plane
!
 !
 !
 !
 !
!
mgcp
mgcp call-agent n.n.n.1 2427 service-type mgcp version 0.1
mgcp dtmf-relay voip codec all mode out-of-band
mgcp rtp unreachable timeout 1000 action notify
mgcp modem passthrough voip mode nse
mgcp package-capability rtp-package
mgcp package-capability sst-package
mgcp package-capability pre-package
no mgcp package-capability res-package
no mgcp timer receive-rtcp
mgcp sdp simple
mgcp fax t38 inhibit
mgcp behavior rsip-range tgcp-only
mgcp behavior comedia-role none
mgcp behavior comedia-check-media-src disable
mgcp behavior comedia-sdp-force disable
!
mgcp profile default
!
sccp local GigabitEthernet0/1
sccp ccm s.s.s.2 identifier 2 priority 2 version 7.0
sccp ccm s.s.s.1 identifier 1 priority 1 version 7.0
sccp
!
sccp ccm group 1
 bind interface GigabitEthernet0/1
 associate ccm 1 priority 1
 associate ccm 2 priority 2
 associate profile 5 register 100_729R8_MTP
 associate profile 4 register 100_711A_MTP
 associate profile 2 register xx_100_XCODE
 associate profile 1 register xx_100_CFB
 associate profile 3 register xx_100_711U_MTP
 keepalive retries 5
 switchover method immediate
 switchback method immediate
 switchback interval 15
!
ccm-manager music-on-hold
!
ccm-manager redundant-host q.q.q.2
ccm-manager mgcp
no ccm-manager fax protocol cisco
ccm-manager config server q.q.q.2 
ccm-manager config
ccm-manager sccp local GigabitEthernet0/1
!
dspfarm profile 2 transcode 
 codec g729abr8
 codec g729ar8
 codec g711alaw
 codec g711ulaw
 codec g729r8
 codec g729br8
 maximum sessions 10
associate application SCCP
 shutdown
!
dspfarm profile 1 conference 
 codec g729br8
 codec g729r8
 codec g711alaw
 codec g711ulaw
 maximum sessions 7
 associate application SCCP
 shutdown
!
dspfarm profile 3 mtp 
 codec g711ulaw
 maximum sessions software 100
 associate application SCCP
 shutdown
!
dspfarm profile 4 mtp 
 codec g711alaw
 maximum sessions software 100
 associate application SCCP
 shutdown
         !
dspfarm profile 5 mtp 
 codec g729r8
 maximum sessions software 100
 associate application SCCP
 shutdown
!
dial-peer voice 110 voip
 description Outbound calls to PSTN
 translation-profile outgoing PSTN-OUT
 destination-pattern 0T
 session protocol sipv2
 session target ipv4:g.g.g.24
 voice-class codec 1 
 voice-class sip dtmf-relay force rtp-nte
 voice-class sip early-offer forced
 voice-class sip profiles 1
 voice-class sip bind control source-interface GigabitEthernet0/2
 voice-class sip bind media source-interface GigabitEthernet0/2
 dtmf-relay rtp-nte sip-kpml
 no vad
!
dial-peer voice 150 voip
 --More-- preference 1
 modem passthrough nse codec g711ulaw
 session protocol sipv2
 session target ipv4:q.q.q.2
 destination e164-pattern-map 5
 voice-class codec 1 
 voice-class sip profiles 2
 voice-class sip bind control source-interface GigabitEthernet0/1
 voice-class sip bind media source-interface GigabitEthernet0/1
 dtmf-relay rtp-nte sip-kpml
 fax rate 14400
 fax protocol pass-through g711ulaw
 no vad
!
dial-peer voice 250 voip
 preference 2
 modem passthrough nse codec g711ulaw
 session protocol sipv2
 session target ipv4:q.q.q.1
 destination e164-pattern-map 5
 voice-class codec 1 
 voice-class sip profiles 2
 voice-class sip bind control source-interface GigabitEthernet0/1
 voice-class sip bind media source-interface GigabitEthernet0/1
 dtmf-relay rtp-nte
 fax rate 14400
 fax protocol pass-through g711ulaw
 no vad
!
dial-peer voice 1000 voip
 description Outbound calls from UCM
 translation-profile incoming xxx-IN
 session protocol sipv2
 incoming calling e164-pattern-map 1
 voice-class codec 1 
 voice-class sip profiles 1
 voice-class sip bind control source-interface GigabitEthernet0/1
 voice-class sip bind media source-interface GigabitEthernet0/1
 dtmf-relay rtp-nte sip-kpml
 no vad
!
dial-peer voice 1001 voip
 translation-profile incoming PSTN-IN
 session protocol sipv2
 incoming called e164-pattern-map 2
incoming calling e164-pattern-map 2
 voice-class codec 1 
 voice-class sip profiles 2
 voice-class sip bind control source-interface GigabitEthernet0/2
 voice-class sip bind media source-interface GigabitEthernet0/2
 dtmf-relay rtp-nte
 no vad
!
dial-peer voice 1100 voip
  translation-profile incoming xx-IN-Consultoria
 session protocol sipv2
 incoming calling e164-pattern-map 3
 voice-class codec 1 
 voice-class sip profiles 1
 voice-class sip bind control source-interface GigabitEthernet0/1
 voice-class sip bind media source-interface GigabitEthernet0/1
 dtmf-relay rtp-nte sip-kpml
 no vad
!
dial-peer voice 1101 voip
 description Outbound calls from UCM - dddd
 translation-profile incoming xx-IN-Servicos
 session protocol sipv2
 incoming calling e164-pattern-map 4
 voice-class codec 1 
 voice-class sip profiles 1
 voice-class sip bind control source-interface GigabitEthernet0/1
 voice-class sip bind media source-interface GigabitEthernet0/1
 dtmf-relay rtp-nte sip-kpml
 no vad
!
dial-peer voice 111 voip
 description Outbound calls to PSTN
 translation-profile outgoing PSTN-OUT
 destination-pattern 9[12][27]T
 session protocol sipv2
 session target ipv4:f.f.0.24
 session transport udp
 voice-class codec 1 
 voice-class sip dtmf-relay force rtp-nte
 voice-class sip early-offer forced
 voice-class sip profiles 1
 voice-class sip bind control source-interface GigabitEthernet0/2
 voice-class sip bind media source-interface GigabitEthernet0/2
 dtmf-relay rtp-nte sip-kpml
 --More--          no vad
!
!
sip-ua
 retry invite 2
 timers trying 300
 g729-annexb override
!
!
!
gatekeeper
 shutdown
!

!
end

 

Thanks a lot,

 

Regards,

 

Wilson

As per the config, I do not see Cisco 9971 registered to CME as mentioned in the initial post. If the issue is regarding not being able to use Hardware media resources configured on this gateway so kindly do no shut for the CFB.
+++++++
dspfarm profile 1 conference
codec g729br8
codec g729r8
codec g711alaw
codec g711ulaw
maximum sessions 7
associate application SCCP
shutdown -----------------------> Do a No shut here.

HTH
Regards
Abhay
Regards
Abhay Singh Reyal
The Only Way To Do Great Work Is To Love What You Do. If You Haven’t Found It Yet, Keep Looking. Don’t Settle

Hi Abhay,

 

Not is CME, is CUCM. There are not problem register in CUCM.

 

Regards,

 

Wilson

Is this is a CME ? I don't see it configured as either a SIP CME or SCCP CME. From the dial-plan on the router, this looks more like a CUBE. Can you confirm that again ? Check on the CUCM for the following media resources -

associate profile 5 register 100_729R8_MTP
associate profile 4 register 100_711A_MTP
associate profile 2 register xx_100_XCODE
associate profile 1 register xx_100_CFB
associate profile 3 register xx_100_711U_MTP

Hi Nipun,

 

Thanks a lot for Your contact. No, not is CME. The configuration in CUCM it is Ok. The problem is occurring only 99XX and 8941. Another models worked fine


Regards,

 

Wilson

 

@wilsonsant

 

Please create a new post for your issue as it isn't really the same as the original issue. This seems to be causing confusion. Also the original post is pretty old.

 

When you open a new post, please be sure to include a call flow, mention what type of conferencing resource you are using, and get CallManger logs from the CUCM.

 

If your conferencing resource is on an ios gateway, include show sccp connection along with the other data.

 

 

Hi Piknane,

 

I will to procede with Your sugestion creating I new post.

 

Thanks a lot,

 

Regards,

 

Wilson

 

@wilsonsant

 

Thank you! The only other thing I request is that you put the link to the new post in the comments here. People down the road might hit your issue and possibly want to follow your post.

 

 

R0g22
Cisco Employee
Cisco Employee
What happens when you do a local/on-net conference with these phones ?
For external conferences, can you check the MRG/MRGL on the phone and see which conference bridge is defined ?

Hi Nipun,

 

The problem is occurring for external calls only this model and 8945. The another IP Phones models worked fine. The conference bridge is based on IOS

 

Thanks,

 

Wilson

Can you share "show run" from the IOS GW hosting the bridge ? Is the IOS CFB showing as registered on CUCM ? Can you add a snippet for the same ?