11-07-2012 12:13 AM - edited 03-16-2019 02:03 PM
Hello,
I want to activate basic auto attendant on my CME. I have three attached TCL files. Are these files enogh or I need more files? I know that an audio file must be placed in flash of the router.
11-07-2012 09:45 PM
Hello Ali
These files are used for Fax Services, if that is what are looking for, yes they are the necessary files on this link you can find how do this.
I hope this help
Please remember to rate helpful responses and identify helpful or correct answers.
Cheers
Bruno Rangel
"Se você quiser alguém em quem confiar, confie em si mesmo. Quem acredita sempre alcança"
Renato Russo
11-11-2012 04:26 AM
Hello Bruno,
No I don't need fax. I want to have a basic auto attendant so the callers from PSTN lines hear a recorded voice to guide them to dial correct extension.
11-11-2012 05:40 AM
Then you need the files for B-ACD. Can be downloaded from cisco.com.
Please remember to rate all useful posts.
Sent from Cisco Technical Support iPhone App
11-11-2012 07:15 AM
You can also use a basic AA without menu:
Note
1. Cisco.com downloads require a valid support contract.
2. Please do not leave bad rating for posts that are 100% correct, and made with the will to help.
11-11-2012 11:39 AM
Nice work Paolo (+5), keep it up!
Sent from Cisco Technical Support iPhone App
11-12-2012 11:09 PM
Hi Paolo
Can you specify which version of AA packages is ok for cme-full-7.1.0.1 ?
11-13-2012 04:37 AM
Any will work.
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