06-07-2018 04:21 PM - edited 03-17-2019 12:58 PM
Hi Guys,
Today in my Company We did test about fallback mode with IP Phones 8851 and 8831. 8851 worked fine in fallback mode, but, 8851 not worked. It receive call normally when is in this condition, but, to outgoing calls not worked. I putted my mobile phone when finish dialing the Station change number my mobile phone to main number, after this I hear the message: Sorry, this is not valid enter. When finish the recorder it try transfer the call to Secretary that is using the main number. Any have idea about this?
Thanks,
Regards,
Wilson
06-07-2018 11:13 PM
Hi Wilson,
This looks like a translation and dial plan issue on SRST router configuration where 8831 phone is registered as fallback.
1) Any difference in dialing from 8851 and 8831 phones?
2) Please provide entire show run from router.
3) In SRST mode get these debugs for a failed call:
debug isdn q931
debug voip ccapi inout
debug ccsip messages
Thanks,
Priyam Acharya
06-08-2018 10:34 AM
Hi Priyam,
Thanks a lot for Your contact. Answering Your questions:
1) The process to dialing 8831 is the same 8851
2) Configuration on Gateway, follow below
=~=~=~=~=~=~=~=~=~=~=~= PuTTY log 2018.06.08 14:08:44 =~=~=~=~=~=~=~=~=~=~=~=
VGW#
VGW#sh run
Building configuration...
Current configuration : 14733 bytes
!
! Last configuration change at 13:18:46 GMT Sat Jun 2 2018 by us_svc_tacacs
!
version 15.4
no service pad
service tcp-keepalives-in
service tcp-keepalives-out
service timestamps debug datetime msec localtime show-timezone
service timestamps log datetime msec localtime show-timezone
service password-encryption
!
hostname VGW
!
boot-start-marker
boot system flash c2951-universalk9-mz.SPA.154-3.M5.bin
boot-end-marker
!
!
card type command needed for slot/vwic-slot 0/1
logging queue-limit 10000
logging buffered 10000000
ogging rate-limit 10000
enable secret 5 $1$0/Aw$87jdmndurI/UcdUNW.
!
aaa new-model
!
!
aaa authentication login default group tacacs+ local
aaa authentication enable default group tacacs+ enable
aaa authentication ppp default local
aaa authorization config-commands
aaa authorization exec default group tacacs+ local if-authenticated
aaa authorization commands 15 default group tacacs+ none
aaa accounting exec default start-stop group tacacs+
aaa accounting commands 15 default stop-only group tacacs+
!
!
!
!
!
aaa session-id common
clock timezone GMT -3 0
!
!
!
!
!
!
no ip source-route
!
!
!
!
!
!
!
!
no ip bootp server
no ip domain lookup
ip domain name cbre.com
ip cef
no ipv6 cef
!
multilink bundle-name authenticated
!
!
!
!
!
!
!
trunk group PSTN
hunt-scheme round-robin both up
translation-profile incoming PSTN-IN
translation-profile outgoing PSTN-OUT
!
cts logging verbose
!
crypto pki trustpoint TP-self-signed-3920029130
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-3920029130
revocation-check none
rsakeypair TP-self-signed-3920029130
!
!
crypto pki certificate chain TP-self-signed-3920029130
certificate self-signed 01
3082022B 30820194 A0030201 02020101 300D0609 2A864886 F70D0101 05050030
31312F30 2D060355 04031326 494F532D 53656C66 2D536967 6E65642D 43657274
69666963 6174652D 33393230 30323931 3330301E 170D3136 30353131 31373132
32335A17 0D323030 31303130 30303030 305A3031 312F302D 06035504 03132649
4F532D53 656C662D 5369676E 65642D43 65727469 66696361 74652D33 39323030
32393133 3030819F 300D0609 2A864886 F70D0101 01050003 818D0030 81890281
8100C595 709638B4 60D02B18 5FC5848C 287989CF 46D08DE6 A54BCC7E 7D6C8432
EF9ACDB8 3D226A14 A683AC9C 6E1BDA5C 61B37807 1C1DD16A 4830B35B 115BF09A
A74FFA33 B000CAFD 789235E5 283ADFDE F46DB0AA 593D4951 6EDFB733 3C0CD1E4
250788E7 CE91D348 0E807E67 E3BFBDD9 FC2F28DA 04E74EA2 CAEE3915 32A85B41
830F0203 010001A3 53305130 0F060355 1D130101 FF040530 030101FF 301F0603
551D2304 18301680 146007C8 5053DE9D C7B2CE97 52C72B9F 3E581944 95301D06
03551D0E 04160414 6007C850 53DE9DC7 B2CE9752 C72B9F3E 58194495 300D0609
2A864886 F70D0101 05050003 8181008A 7E102B4A 58B840FC 1004B791 3AD00BD5
534F324F 3F2B353D 87FEA2FE D8A6888D E65C36A8 D0CEDDCE BFEBF496 B658BDD4
5A234774 4CFDC21A BAED1371 F576D5A5 64D73BA8 3BB3B85A 47F7B8F5 F3D7B8AA
DC0F5A7A 8EA10211 938B37BA 20B5E961 87C5669D 7A1F6B50 716C1CF7 4C6A067B
D3F55BEF 434AD756 67320CD9 32EEDF
quit
voice-card 0
dspfarm
dsp services dspfarm
!
!
voice call send-alert
voice rtp send-recv
!
voice service pots
fax rate disable
!
voice service voip
ip address trusted list
ipv4 10.33.102.2
ipv4 10.33.102.1
ipv4 10.55.0.107
mode border-element
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
fax protocol t38 nse force version 0 ls-redundancy 0 hs-redundancy 0 fallback pass-through g711ulaw
modem passthrough nse codec g711ulaw
sip
session transport tcp
min-se 2400 session-expires 2400
registrar server expires max 600 min 60
asserted-id pai
midcall-signaling passthru
g729 annexb-all
sip-profiles 1
!
voice class codec 1
codec preference 1 g711ulaw
codec preference 2 g711alaw
codec preference 3 g729r8
!
!
voice class sip-profiles 1
request ANY sdp-header Audio-Attribute modify "a=inactive" "a=sendrecv"
request REINVITE sdp-header Audio-Attribute modify "a=sendonly" "a=sendrecv"
request ANY sdp-header Audio-Attribute modify "a=sendonly" "a=sendrecv"
!
!
voice class e164-pattern-map 1
description Carrier DID Ranges
e164 +776448344704
e164 +7718711095..
e164 +7718242485[0-4].
e164 +7718391397[4-9].
!
!
voice class e164-pattern-map 2
description MEGACOM - BRA DID Ranges
e164 711095..
e164 421397[4-9].
e164 84[0-4].
e164 96..
e164 91[4-9].
!
!
!
voice register global
mode srst
timeouts interdigit 5
system message WAN Outage - Fallback Mode
max-pool 250
!
voice register pool 1
translation-profile incoming SRST-IN
id network 10.0.0.0 mask 255.0.0.0
dtmf-relay rtp-nte sip-notify
voice-class codec 1
no vad
!
!
!
voice translation-rule 10
rule 1 /^\([2-5].......\)$/ /+7733\1/
rule 2 /^\([79][6-9].......\)$/ /+7733\1/
rule 3 /^\([1-9][1-9][2-9].......\)$/ /+77\1/
rule 4 /^\([1-37-9][1-9][79]........\)$/ /+77\1/
rule 5 /^\00\(.*\)$/ /+\1/
rule 6 /^\(.*\)$/ /+\1/
!
voice translation-rule 20
rule 1 /^\(97..\)$/ /+77333913\1/
rule 2 /^\(8...\)$/ /+77332424\1/
rule 3 /^\(39139...\)$/ /+7733\1/
rule 4 /^\(95..\)$/ /+77332110\1/
rule 5 /^\(211095..\)$/ /+7733\1/
!
voice translation-rule 30
rule 2 /.*/ /8500/
rule 3 /^\+.*/ /8500/
!
voice translation-rule 40
rule 2 /^0\([2-9].......\)$/ /\1/
--More-- rule 3 /^0\([79]........\)$/ /\1/
rule 4 /^0\(19.\)$/ /\1/
rule 5 /^0\(181\)$/ /\1/
rule 6 /^0\(911\)$/ /\1/
rule 7 /^0\(112\)$/ /\1/
rule 8 /^00\([1-9][1-9][2-9].......\)$/ /071\1/
rule 9 /^00\([1-9][1-9][2-9]........\)$/ /071\1/
rule 10 /^00\([4-6][1-9]9[6-9].......\)$/ /071\1/
rule 11 /^00\([1-37-9][1-9][79]........\)$/ /071\1/
rule 12 /^00\([38]00.......\)$/ /0\1/
rule 13 /^000\([1-9].*\)$/ /0071\1/
rule 14 /^0\(.*\)$/ /\1/
!
voice translation-rule 50
rule 1 /^\(97[4-9].\)$/ /+77333913\1/
rule 2 /^\(329.\)$/ /+55555284\1/
rule 3 /^\(8[78]..\)$/ /+55558526\1/
rule 4 /^0$/ /+773339139740/
!
voice translation-rule 60
rule 11 /^\+5511\([2-9].......\)/ /0\1/
rule 12 /^\+5511\([79]........\)/ /0\1/
rule 13 /^\+55\([1-9][1-9][2-9].......\)/ /00\1/
--More-- rule 14 /^\+55\([1-37-9][1-9][79]........\)/ /00\1/
rule 15 /^\+\([1-9].*\)/ /000\1/
!
!
voice translation-profile NOPLUS-IN
translate called 60
!
voice translation-profile PSTN-IN
translate calling 10
translate called 20
!
voice translation-profile PSTN-OUT
translate calling 30
translate called 40
!
voice translation-profile SRST-IN
translate called 50
!
!
!
license udi pid CISCO2951/K9 sn FJC2020A0PU
license accept end user agreement
license boot module c2951 technology-package uck9
hw-module pvdm 0/0
!
hw-module sm 1
!
!
!
username cbnetsvc password 7 08707D6F334B12040A
!
redundancy
!
!
!
!
!
!
interface Embedded-Service-Engine0/0
no ip address
shutdown
!
interface GigabitEthernet0/0
description UPLINK TO DMZ-SW
ip address 10.43.30.5 255.255.255.0
duplex auto
speed auto
!
interface GigabitEthernet0/1
description UPLINK TO SIP SERVICE
ip address 10.76.3.250 255.255.255.252
duplex auto
speed auto
!
interface GigabitEthernet0/2
no ip address
shutdown
duplex auto
speed auto
!
interface GigabitEthernet0/0/0
no ip address
shutdown
duplex auto
speed auto
!
ip forward-protocol nd
!
no ip http server
no ip http secure-server
ip flow-export destination 10.42.229.49 9996
!
!
ip access-list standard SNMP_SERVERS
permit 10.42.240.170
permit 10.40.18.16
permit 10.42.104.5
permit 10.40.18.17
permit 10.40.18.15
permit 10.42.241.197
permit 10.42.223.27
permit 10.42.226.14
permit 10.42.240.8
permit 10.42.240.76
permit 10.42.241.68
permit 10.42.241.67
permit 10.42.198.80 0.0.0.15
deny any log
!
ip access-list extended BOX
permit ip any 61.32.64.0 0.0.15.255
permit ip 61.32.64.0 0.0.15.255 any
ip access-list extended DROPBOX
permit ip any 92.21.80.0 0.0.15.255
permit ip 92.21.80.0 0.0.15.255 any
ip access-list extended PCAP_ACL
permit ip any any
ip access-list extended WIRELESS-DATA
permit udp any any eq 5247
permit udp any eq 5247 any
!
logging trap notifications
logging source-interface GigabitEthernet0/0
logging host 10.42.206.60
logging host 10.42.105.85
!
nls resp-timeout 1
cpd cr-id 1
!
snmp-server community h0tsauce RO SNMP_SERVERS
snmp-server community gr33n RO SNMP_SERVERS
snmp-server community ch1ll1 RW SNMP_SERVERS
snmp-server ifindex persist
snmp-server location Berrini, Brazil
snmp-server system-shutdown
snmp-server enable traps tty
snmp-server enable traps syslog
tacacs-server host 10.42.198.120
tacacs-server host 10.40.18.13
tacacs-server directed-request
tacacs-server key 7 111D1A061E1406
!
!
!
control-plane
!
!
!
!
!
!
mgcp behavior rsip-range tgcp-only
mgcp behavior comedia-role none
mgcp behavior comedia-check-media-src disable
mgcp behavior comedia-sdp-force disable
!
mgcp profile default
!
sccp local GigabitEthernet0/0
sccp ccm 10.33.104.1 identifier 2 version 7.0
sccp ccm 10.33.104.2 identifier 1 version 7.0
sccp
!
sccp ccm group 1
bind interface GigabitEthernet0/0
associate ccm 1 priority 1
associate ccm 2 priority 2
associate profile 1 register BRA_BR500_CFB
associate profile 2 register BRA_BR500_XCODE
associate profile 3 register BR500_711U_MTP
associate profile 4 register BR500_711A_MTP
associate profile 5 register BR500_729R8_MTP
keepalive retries 5
switchover method immediate
switchback method immediate
switchback interval 15
!
!
!
dspfarm profile 2 transcode
codec g729abr8
codec g729ar8
codec g711alaw
codec g711ulaw
codec g729r8
codec g729br8
maximum sessions 26
associate application SCCP
!
dspfarm profile 1 conference
codec g729br8
codec g729r8
codec g729abr8
codec g729ar8
codec g711alaw
codec g711ulaw
maximum sessions 28
associate application SCCP
!
dspfarm profile 3 mtp
codec g711ulaw
maximum sessions software 100
associate application SCCP
!
dspfarm profile 4 mtp
codec g711alaw
maximum sessions software 100
associate application SCCP
!
dspfarm profile 5 mtp
codec g729r8
maximum sessions software 100
associate application SCCP
!
dial-peer voice 150 voip
preference 1
modem passthrough nse codec g711ulaw
session protocol sipv2
session target ipv4:10.33.104.2
destination e164-pattern-map 1
voice-class codec 1
dtmf-relay rtp-nte
fax rate 14400
fax protocol pass-through g711ulaw
no vad
!
dial-peer voice 250 voip
preference 2
modem passthrough nse codec g711ulaw
session protocol sipv2
session target ipv4:10.33.104.1
destination e164-pattern-map 1
voice-class codec 1
dtmf-relay rtp-nte
fax rate 14400
fax protocol pass-through g711ulaw
no vad
!
dial-peer voice 9911 voip
description Outbound calls to PSTN
translation-profile incoming PSTN-IN
translation-profile outgoing PSTN-OUT
preference 1
destination-pattern 0911$
session protocol sipv2
session target ipv4:10.44.0.102
incoming called e164-pattern-map 2
voice-class codec 1
voice-class sip dtmf-relay force rtp-nte
dtmf-relay rtp-nte
no vad
!
dial-peer voice 100 pots
tone ringback alert-no-PI
description Inbound calls from PSTN
incoming called-number .
direct-inward-dial
!
dial-peer voice 9112 voip
description Outbound calls to PSTN
translation-profile incoming PSTN-IN
translation-profile outgoing PSTN-OUT
preference 1
destination-pattern 0112$
session protocol sipv2
session target ipv4:10.44.0.102
incoming called e164-pattern-map 2
voice-class codec 1
voice-class sip dtmf-relay force rtp-nte
dtmf-relay rtp-nte
no vad
!
dial-peer voice 9192 voip
description Outbound calls to PSTN
translation-profile incoming PSTN-IN
translation-profile outgoing PSTN-OUT
preference 1
destination-pattern 019.$
session protocol sipv2
session target ipv4:10.44.0.102
incoming called e164-pattern-map 2
voice-class codec 1
voice-class sip dtmf-relay force rtp-nte
dtmf-relay rtp-nte
no vad
!
dial-peer voice 9181 voip
description Outbound calls to PSTN
translation-profile incoming PSTN-IN
translation-profile outgoing PSTN-OUT
preference 1
destination-pattern 0181$
session protocol sipv2
session target ipv4:10.44.0.102
incoming called e164-pattern-map 2
voice-class codec 1
voice-class sip dtmf-relay force rtp-nte
dtmf-relay rtp-nte
no vad
!
dial-peer voice 1000 voip
description Outbound calls from UCM
translation-profile incoming NOPLUS-IN
session protocol sipv2
incoming calling e164-pattern-map 1
voice-class codec 1
voice-class sip dtmf-relay force rtp-nte
dtmf-relay rtp-nte
no vad
!
dial-peer voice 110 voip
description Outbound calls to PSTN
translation-profile outgoing PSTN-OUT
destination-pattern 0T
session protocol sipv2
session target ipv4:10.44.0.102
session transport udp
voice-class codec 1
voice-class sip dtmf-relay force rtp-nte
voice-class sip early-offer forced
voice-class sip profiles 1
voice-class sip profiles 1 inbound
voice-class sip bind control source-interface GigabitEthernet0/1
voice-class sip bind media source-interface GigabitEthernet0/1
dtmf-relay rtp-nte
no vad
!
dial-peer voice 1001 voip
description Inbound calls from MEGA
translation-profile incoming PSTN-IN
session protocol sipv2
incoming called e164-pattern-map 2
voice-class codec 1
voice-class sip profiles 1
voice-class sip profiles 1 inbound
dtmf-relay rtp-nte
no vad
!
!
sip-ua
retry invite 2
timers trying 300
g729-annexb override
!
!
!
gatekeeper
shutdown
!
!
call-manager-fallback
max-conferences 16 gain -6
transfer-system full-consult
ip source-address 10.71.30.5 port 2000
max-ephones 75
max-dn 150 dual-line
system message primary WAN Outage - Fallback Mode
translation-profile incoming SRST-IN
!
!
banner login ^C
WARNING: To protect the system from unauthorized use and to ensure that the
system is functioning properly, activities on this system are monitored and
recorded and subject to audit. Use of this system is expressed consent to
such monitoring and recording. Any unauthorized access or use of this system
is prohibited and could be subject to criminal and civil penalties.
^C
!
line con 0
exec-timeout 5 0
password 7 1248343628591B1732
line aux 0
exec-timeout 5 0
modem InOut
transport input all
stopbits 1
line 2
no activation-character
no exec
transport preferred none
transport output pad telnet rlogin lapb-ta mop udptn v120 ssh
stopbits 1
line vty 0 4
exec-timeout 15 0
privilege level 15
password 7 005522273E091C1517
transport input ssh
line vty 5 15
exec-timeout 15 0
privilege level 15
password 7 055A372E1B1E591A01
transport input ssh
!
scheduler allocate 20000 1000
ntp server 10.96.24.1
!
end
BERRINI_BR500_VGW#
3) Unfortunatelly, my profile don´t have privilege to run debug.
Thanks,
Wilson
06-08-2018 10:59 AM
Hi there
Could you add this and test it out
voice register pool 1
no digit collect kpml
Hope this Helps
Cheers
Rath!
***Please rate helpful posts***
06-08-2018 02:12 PM
Hi Ratheeshek Kumar,
I will verify with my co-worker that have access privelege to him put the command then I answer for You.
Regards,
Wilson
06-08-2018 02:40 PM
06-11-2018 01:57 PM
Hi Ratheesh Kumar,
My Co-worker that have access the configuration terminal is asking for me if put this parameters in the voice register pool can not stop the anothers IP Phone models. Is it possible?
Thanks,
Regards,
Wilson
06-11-2018 02:09 PM
This is a global config. I want to see any changes if we stop digit collecting using "no digit collect kpml" command. I have seen incidents where disabling digit collect works for 8831 SRST mode.
Hope this helps!
Cheers
Rath!
***Please rate helpful posts***
06-12-2018 11:39 AM
Hi Ratheesh Kumar,
Thanks a lot for Your return. I am waiting my co-worker to schedule the windows maitenance to do test. I will answer for You when to do test.
Thanks,
Regards,
Wilson
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