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Corporate Directory on CUCM 8.6

Thiago Gandara
Level 1
Level 1

Hi voice team,

     I am with the following problem: Only the model 7942G does not access the corporate directory the message (host not found), the other models usually access. I realized that only this model tries to access the corporate directory via https://CUCM_IP:8443/ccmcip/authenticate.jsp, others access via http on port 8080. How to fix this?

Thanks.

34 Replies 34

William, I concur. No forum, no group like CSC. We are make it the quintessence of excellence. What a huge honour to be part of it.

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"There is a wideness in God's mercy Like the wideness of the sea.There's a kindness in His justice Which is more than liberty"

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I know this is an old post, but I have the same issue. But it is with a 7821 and my CM is 9.1.2, I downloaded the cnf.xml and see that TVS is using an IP address. The phone isn't configured with DNS. I'm a little stumped and out of ideas. I've been reading the forums, and come across your solutions, all extremely helpful. Any ideas as to why I get a "host not found" when trying to access the corporate directory? I tried resetting the phone, but no joy.

I suggest you open a new thread and we can have a look for you

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Alex Farah
Level 1
Level 1

Dear All

   I have the same issue somehow, the problem is I have changed all the CUCM names to its IP address but the error I get is select service.

Any idea?

1)   in  system / server  must be IP not a name

2)   in system / Enterprise Parameters

                Phone URL Parameters                   http://IP:8080/  ....  ( all must be IP not an hostname)

 

             Secured Phone URL Parameters    https://IP:8443/ ...( all must be IP not an hostname)