03-06-2014 12:36 AM - edited 03-16-2019 10:02 PM
Hello guys!
We've got CUCM 8.6.1 (single node). All pages work fine except one - adding h323 gateway.
Page shows parameters instead of names of field (see attach). For example gatewayH323.name instead of Device Name; gatewayH323.description instead of Description and so on...
Also input doesn't work in text fields.
We see this picture in all browsers.
Restarting Tomcat and Admin Web services didn't help.
Any thoughts ? Probably some DB trouble ?
BR,
Michael
Solved! Go to Solution.
03-06-2014 01:14 AM
Hi,
Could be the bug.
Can't add or edit h323 gateway on device/gateway page
Known Affected Releases: | (2) |
8.6(1
regds,
aman
03-06-2014 12:42 AM
Really interesting
I'm first time seeing this...
But you must admint that it's logical what you have to enter in fields to successfully configure H323
HTH,
Dragan
03-06-2014 12:46 AM
Hey Dragan,
The thing is that nothing can be entered in text fields - cursor blinks in it, but text is just not printing in text box.
03-06-2014 12:48 AM
Now we have problem
I suppose classic restart of server didn't help?
I think you have 2 options - TAC or fresh install and then restore from backup...
HTH,
Dragan
03-06-2014 12:55 AM
Server has been restarted several days ago because of some other reason. But we don't know if problem existed before reloading - we just didn't need to configure h323.
03-06-2014 12:52 AM
That is very odd. I would restart the TomCat service from the CLI with the following command:
utils service restart Cisco Tomcat
This will not cause an outage to anything but the webpages. Also be patient, it takes a few minutes to restart.
03-06-2014 12:56 AM
Hey Mark,
We've already tried to.
Restarting Tomcat and Admin Web services didn't help.
03-06-2014 01:14 AM
Hi,
Could be the bug.
Can't add or edit h323 gateway on device/gateway page
Known Affected Releases: | (2) |
8.6(1
regds,
aman
03-06-2014 01:20 AM
Looks like this is it! Because version of CUCM is exactly 8.6.1.10000-43.
Thanks man! You've saved the day! -)
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