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CUCMBE 6000 install

myxxymoxx
Level 1
Level 1

Hello all,

I am installing a new 2 xUCS-C220 server CISCO BE6K-ST-BDL-K9. When trying to build the Call Manager BE6K side.

After deploying the OVA and trying to install the Virtual Machine in ESXi I get the following:

Products not supported on this platform are:

Cisco Unity Connection

Cisco Unified CM Business Edition 5000

The only thing I can install is Cisco Unified Communications Manager and Cisco Enterprise License Manager. The product sold to the client is CUCMBE 6K which is not being recognised or supported on this hardware.

Any ideas?

Also, I have changed the password on ESXi on one server and cannot get back in - TAC?

Thanks for any help..

19 Replies 19

Hello Aman,

yes, All Services are started on both nodes. In RTMT the replication is showing as 2 and 2 for both Nodes.

What is interesting, is that when I manually set the tftp address to the SUB on the phone it registers fine!

To summarise, I have two phones testing. Both in different CUCM Groups (1+2), Sub higher in 1 and Pub higher in 2. Look at the ip set up on the phones and the Sub does not show up in any tftp (as if it wasnt there).

Hi Carl,

Can u explain the second line u have mentioned or share the snapshot?

regds,

aman

Aman,

The phones are in different D-Ps, so they use different Call Manager Groups. So, they choose different CUCMs to register with. Looking at the Phones IP stack, no alternative tftp ipaddress is showing - the only one is the Pub.

I am getting registration rejected security error when putting a phone in a CUCM Gp with only the Sub! it shows up as rejected on CUCM.

I have trawled the web and seen quite a few issues, tried everything but nothing seems to help.

If I manually configure the phone to use the SUB as a tftp server it works fine!!!