01-26-2021 02:56 PM
Good evening,
We are facing an issue regarding retrieving contacts from the Directory in the deskphones.
A CUCM Pub server is used as the Directory server for other 3 clusters. This server has been configured both in the enterprise parameters and in the UC Services / Service Profile. From Jabber, it works, however, from the deskphones the contacts are not retrieved.
Any idea regarding what i should check?
Thanks.
01-28-2021 12:20 AM
Best option will be use AD or develop your on directory or use a third party.
01-28-2021 01:07 AM
Hi there,
you may find the following thread useful: Solved: CUCM corporate directory address book - Cisco Community
Regards,
02-01-2021 03:07 AM
Hello,
Do you know which service must be monitored to get the info related to Directory? I want to check that request are arriving and how are replied.
Thanks,
Juan
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