IP Telephony and Phones

Hi, I want to add more options for bacd to be choose instead of 2 as in the default, and I did that but didn't work with me: applicationservice aa flash:app-b-acd-aa-3.0.0.2.tclparamspace english index 1param number-of-hunt-grps 3param handoff-string...

Hi,I require configure Music on Hold from a Live Feed  on a Cisco Call  Manager Express  8.5. what are the ways to make this requirement?Regards...

Hello there!I'm struggling with a normalization script to modify an incoming (from Avaya) INVITE to replace the incorrect IP address they are sending with the proper IP address. I have it working with the To: field, but not the INVITE field.This work...

Hi experts Would you please help me with the answer of following questions? 1-Is it possible to upgrade firmware of ATA 191 SIP from call manager (version 11.5) like IP phone firmware upgrade? Or we have to do it manually? We want to upgrade firmware...

Hello, I deployed a Call Manager (version 12.5) with Extenion Mobility.In System>Service Parameters I disable the logout timer in Extension Mobility service:Enforce Intra-cluster Maximum Login Time => False However, I can see on my Phone that there i...

Hi All,  We have a HQ site and a remote site.Apparently HQ site(CiscoUC) has 1xxx, 2xxx extensions and our Remote site(Alcatel PBX) also have 1xxx, 2xxx ext.We are currently responsible for HQ site and we would like to dial an access code of (8) foll...

Hi, In the company I'm currently working with, we are looking into buying a used CBE6000 SMARTnet eligible. In terms of software, what is required to have a fully functional unit? Anything we need to purchase besides the hardware?

Hi All, I am currently using UCCX 10.5/CM 10.5 and I have a Germany number which is pointing to the Norway service desk number and onto UCCX script, in Script for OOH we have diverted the call to a mobile number - now when I am dialing German number ...

Hello, We are experiencing SIP outbound call issue wherein cube sends SIP invites to Telco but no response from them. As per Telco they didn't received any SIP invites from us. The same with the inbound call, we didn't received any invites from them....

Good afternoon,I have been provided a SIP trunk IP/port(172.X.X.X, port 5060) to turn up a SIP trunk on my Cisco 2821 router.  Currently this is set up in a lab environment.  Right now I have the system configured for four FXO incoming lines feeding ...

I just replaced an FXO card in a 2911 router since it was having multiple issues.  Now one last issue I'm facing is that when I call the last number in the hunt sequence it rings once and disconnects.  I was running "debug vpm all" and it seems like ...

I am in the 541 area code.  We have an overlay 458 area code due to cell phone proliferation.  Attempting to call a 458 number with Cisco Jabber I noticed that Jabber adds a '1' in front of the 458 as if it were a long distance call - when it isn't. ...

We have a standard configuration on our Cisco switches (3650, 4500 series) to configure a voice vlan for our phones and a regular access vlan for our workstations. This config uses LLDP, where I simply apply the network policy to the port. For exampl...