Hidden extension numbers on outgoing calls

[Edson Vuma]

Hi, guys

I have Cisco Unified Call Maneger Express 8.6 and, when I make outside calls, the system doesnt send all the digits, what makes outside people not able to return the call.

Im based in Mozambique, the telephony numbers here look alike this: 21 123456

When I make an outside call, on the mobile phone or a telephony, it appears only: 21 1234

The last 2 digits are omitted (by the way, the last 2 digits are the EXTENSION NUMBERS of the users).

I thought it was a mis-configuration on the dial peers, but, taking a good look at them, I cant see the error.

Here is the dial peer:

dial-peer voice 1 pots

description Nacionais e Locais

destination-pattern 92[13-9]......

port 0/0/0:15

forward-digits 8

My city code is 21, but others city codes on my country are 22, 23...until 29.

Any help on this?

--
Regards
Edson Vuma       

[Edson Vuma]

***

9 is the outgoing calls digits.

--
Regards
Edson Vuma

[Prashant Nagaich]

Have u define External phone number mask in CUCM

[Edson Vuma]

Hi, Prashant.

Thanks for the reply.

I didnt get you. What do you mean with External Phone number?

By the way, I am not using CUCM, I am using CUCME.

--
Regards
Edson Vuma

[Prashant Nagaich]

ok

[paolo bevilacqua]

You need to configure translation-profile and rule for the calling number.

Then you check with "debug isdn q931" and "term mon".

[Edson Vuma]

Hi, Paolo

How can I make this?

Can you share here how this would be?

--
Regards
Edson Vuma

[paolo bevilacqua]

You can search forum and/or read documentarion.

[Jonathan Schulenberg]

The translation-profile would go on your outgoing POTS dial-peer(s).

voice translation-rule 1

rule 1 /^..$/ /211234\0/

voice translation-profile PSTN-OUTGOING

translate calling 1

dial-peer voice 1 pots

  translation-profile outgoing PSTN-OUTGOING

So, assuming your ephone-dn are two digits. that config takes any two-digit caller ID and prefixes 211234 to it

Please remember to rate helpful responses and identify helpful or correct answers.

[Edson Vuma]

Hi, Jonathan

Thanks for your help.

Just a quick check before I configure this translation profile.

Will it look like this?

voice translation-rule 1

rule 1 /^..$/ /211234\0/

voice translation-profile PSTN-OUTGOING

translate calling 1

dial-peer voice 1 pots

   translation-profile outgoing PSTN-OUTGOING

  description Nacionais e Locais

  destination-pattern 92[13-9]......

  port 0/0/0:15

  forward-digits 8

Thanks

--
Regards
Edson Vuma

[Jonathan Schulenberg]

That looks good. End result calling number would be 211234..