06-27-2011 11:42 AM - edited 03-16-2019 05:39 AM
We have someone that has a 7965 phone with an Auxiliary port that's being used by a sidecar module.
That precludes the use of that port for switchhook control by a wireless headset. We use Plantronics headsets.
Anyone know of a solution to this problem? Maybe a different phone, or a different Plantronics solution, I'm open to any ideas.
06-27-2011 12:09 PM
doenst the side units have an additional aux port ? not sure if this helps..with the switchook setting..
06-27-2011 02:05 PM
I'll try that.
06-27-2011 02:43 PM
Hi Al,
You need this additional Part/Cord
Plantronics # 85638-01
Cheers!
Rob
06-28-2011 05:19 AM
Hi Al,
Just thought I should add why this cord is needed and how to build your own
We love the HHC as well but I haven't had to use one with an "add-on" module like the 7915 yet. We got one working in our Lab (on a 7914) by using a couple of extra parts. The HHC can plug into the second "Aux" port on the back of the 7914/15 but the problem is the cord on the HHC is not long enough. Get yourself a RJ11 female to female 6 wire line cord coupler and a 6 wire line cord (must be straight through and not a "rolled" or cross-over). Plug the "Aux" cord from the HHC into the coupler along with one end of the new 6 wire line cord. The other end of the 6 wire line cord into the second "Aux" port on the 7914/15 and violla ...."Bob's your Uncle", it works like a charm.
Make sure the new 6 wire line cord is not rolled as the first one that I tried was and the pin-outs do not line up properly, once I put a new end on it was good to go!
So you can purchase the Plantronics # 85638-01 or build your own.
Cheers!
Rob
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