cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
2119
Views
5
Helpful
7
Replies

IP Phone cannot make outgoing call after changing the main line.

mannygawadcco
Level 1
Level 1

It's a totally new number of phone, the old numbers were disconnected and replace it with new one. 

 

what changes should i do from voice router or from the Call manager server. 

 

I am new in this field, please help!

 

Thanks.

7 Replies 7

Jaime Valencia
Cisco Employee
Cisco Employee

That will depend on protocol used in your GW, and the dial plan config you're going to have.

This is not hard, but you certainly need to know what you're doing to do the change, and avoid causing problems with your current configuration.

Might want to reach out to a reputable consultant, or a Cisco Partner with UC specializations for this.

HTH

java

if this helps, please rate