IP telephone Debug tftp events troubleshout

[zain_gabon]

Hi Support

I have cisco 3845 with cme installed.

using 3 ip phones, 2 7911 and 1 7940.

the 3 ip phones are working fine, can call any ip phone from another.

My issue is when phone start, i have some error message on the screen of 7960, file not found before the ip phone display the extension number

i did the debug tftp event and debug tftp packes.

Here is the output when a restart phones:

1-/ Restart 7940

Jun  8 17:30:34.055: %IPPHONE-6-REG_ALARM: 23: Name=SEP001A2F336D26 Load=8.0(4.0) Last=Reset-Restart

Jun  8 17:30:34.055: %IPPHONE-6-REGISTER: ephone-3:SEP001A2F336D26 IP:172.16.100.5 Socket:5 DeviceType:Phone has registered.

Jun  8 17:30:35.447: TFTP: Server request for port 50078, socket_id 0x6498EA08 for process 81

Jun  8 17:30:35.447: TFTP: read request from host 172.16.100.5(50078) via GigabitEthernet0/0

Jun  8 17:30:35.447: TFTP: Looking for SEP001A2F336D26.cnf.xml

Jun  8 17:30:35.547: TFTP: Opened system:/its/XMLDefault7960.cnf.xml, fd 0, size 793 for process 81

Jun  8 17:30:35.547: TFTP: Sending block 1 (retry 0), socket_id 0x6498EA08

Jun  8 17:30:35.547: TFTP: Server request for port 50079, socket_id 0x643F95AC for process 143

Jun  8 17:30:35.547: TFTP: read request from host 172.16.100.5(50079) via GigabitEthernet0/0

Jun  8 17:30:35.547: TFTP: Looking for RINGLIST.XML

Jun  8 17:30:35.547: TFTP: Sending error 1 No such file

Jun  8 17:30:35.547: TFTP: Received ACK for block 1, socket_id 0x6498EA08

Jun  8 17:30:35.547: TFTP: Sending block 2 (retry 0), socket_id 0x6498EA08

Jun  8 17:30:35.639: TFTP: Received ACK for block 2, socket_id 0x6498EA08

Jun  8 17:30:35.639: TFTP: Finished system:/its/XMLDefault7960.cnf.xml, time 00:00:00 for process 81

Jun  8 17:30:35.639: TFTP: Server request for port 50080, socket_id 0x6498EA08 for process 81

Jun  8 17:30:35.639: TFTP: read request from host 172.16.100.5(50080) via GigabitEthernet0/0

Jun  8 17:30:35.639: TFTP: Looking for DISTINCTIVERINGLIST.XML

Jun  8 17:30:35.639: TFTP: Sending error 1 No such file

Jun  8 17:30:34.055: %IPPHONE-6-REG_ALARM: 23: Name=SEP001A2F336D26 Load=8.0(4.0) Last=Reset-Restart

Jun  8 17:30:34.055: %IPPHONE-6-REGISTER: ephone-3:SEP001A2F336D26 IP:172.16.100.5 Socket:5 DeviceType:Phone has registered.

Jun  8 17:30:35.447: TFTP: Server request for port 50078, socket_id 0x6498EA08 for process 81

Jun  8 17:30:35.447: TFTP: read request from host 172.16.100.5(50078) via GigabitEthernet0/0

Jun  8 17:30:35.447: TFTP: Looking for SEP001A2F336D26.cnf.xml

Jun  8 17:30:35.547: TFTP: Opened system:/its/XMLDefault7960.cnf.xml, fd 0, size 793 for process 81

Jun  8 17:30:35.547: TFTP: Sending block 1 (retry 0), socket_id 0x6498EA08

Jun  8 17:30:35.547: TFTP: Server request for port 50079, socket_id 0x643F95AC for process 143

Jun  8 17:30:35.547: TFTP: read request from host 172.16.100.5(50079) via GigabitEthernet0/0

Jun  8 17:30:35.547: TFTP: Looking for RINGLIST.XML

Jun  8 17:30:35.547: TFTP: Sending error 1 No such file

Jun  8 17:30:35.547: TFTP: Received ACK for block 1, socket_id 0x6498EA08

Jun  8 17:30:35.547: TFTP: Sending block 2 (retry 0), socket_id 0x6498EA08

Jun  8 17:30:35.639: TFTP: Received ACK for block 2, socket_id 0x6498EA08

Jun  8 17:30:35.639: TFTP: Finished system:/its/XMLDefault7960.cnf.xml, time 00:00:00 for process 81

Jun  8 17:30:35.639: TFTP: Server request for port 50080, socket_id 0x6498EA08 for process 81

Jun  8 17:30:35.639: TFTP: read request from host 172.16.100.5(50080) via GigabitEthernet0/0

Jun  8 17:30:35.639: TFTP: Looking for DISTINCTIVERINGLIST.XML

Jun  8 17:30:35.639: TFTP: Sending error 1 No such file

[zain_gabon]

sorry, this is the following

2- Restart ip phone 7911

Jun  8 17:37:48.467: TFTP: Server request for port 49185, socket_id 0x645B58C8 for process 81

Jun  8 17:37:48.467: TFTP: read request from host 172.16.100.4(49185) via GigabitEthernet0/0

Jun  8 17:37:48.467: TFTP: Looking for CTLSEP2893FE138750.tlv

Jun  8 17:37:48.467: TFTP: Sending error 1 No such file

Jun  8 17:37:48.551: TFTP: Server request for port 49186, socket_id 0x645B58C8 for process 81

Jun  8 17:37:48.551: TFTP: read request from host 172.16.100.4(49186) via GigabitEthernet0/0

Jun  8 17:37:48.551: TFTP: Looking for SEP2893FE138750.cnf.xml

Jun  8 17:37:48.551: TFTP: Sending error 1 No such file

Jun  8 17:37:48.635: TFTP: Server request for port 49187, socket_id 0x645B58C8 for process 81

Jun  8 17:37:48.635: TFTP: read request from host 172.16.100.4(49187) via GigabitEthernet0/0

Jun  8 17:37:48.635: TFTP: Looking for XMLDefault.cnf.xml

Jun  8 17:37:48.639: TFTP: Opened system:/its/XMLDefault.cnf.xml, fd 0, size 1210 for process 81

Jun  8 17:37:48.639: TFTP: Sending block 1 (retry 0), socket_id 0x645B58C8

Jun  8 17:37:48.639: TFTP: Received ACK for block 1, socket_id 0x645B58C8

Jun  8 17:37:48.639: TFTP: Sending block 2 (retry 0), socket_id 0x645B58C8

Jun  8 17:37:48.639: TFTP: Received ACK for block 2, socket_id 0x645B58C8

Jun  8 17:37:48.639: TFTP: Sending block 3 (retry 0), socket_id 0x645B58C8

Jun  8 17:37:48.643: TFTP: Received ACK for block 3, socket_id 0x645B58C8

Jun  8 17:37:48.643: TFTP: Finished system:/its/XMLDefault.cnf.xml, time 00:00:00 for process 81

Jun  8 17:37:49.955: %TCP-2-INVALIDTCB: Invalid TCB pointer: 0x645B5580 -Process= "Skinny Socket Server", ipl= 0, pid= 181 -Traceback= 0x6106D3C8 0x61769EAC 0x6176E1E8 0x61741BC8 0x61744A38 0x61748DA0 0x604323D0 0x60432E44 0x61E3E0C4 0x61E3E0A8

Jun  8 17:37:49.955: %TCP-2-INVALIDTCB: Invalid TCB pointer: 0x645B5580 -Process= "Skinny Socket Server", ipl= 0, pid= 181 -Traceback= 0x6106D3C8 0x61769EAC 0x6176E1E8 0x61741BC8 0x617449B8 0x61748DA0 0x604323F4 0x60432E44 0x61E3E0C4 0x61E3E0A8

Jun  8 17:37:49.955: %TCP-2-INVALIDTCB: Invalid TCB pointer: 0x645B5580 -Process= "Skinny Socket Server", ipl= 0, pid= 181 -Traceback= 0x6106D3C8 0x61769EAC 0x6176E1E8 0x61741BC8 0x617449D4 0x61748DA0 0x604323F4 0x60432E44 0x61E3E0C4 0x61E3E0A8

Jun  8 17:37:49.955: %TCP-2-INVALIDTCB: Invalid TCB pointer: 0x645B5580 -Process= "Skinny Socket Server", ipl= 0, pid= 181 -Traceback= 0x6106D3C8 0x61769EAC 0x6176E1E8 0x61741BC8 0x61748DB0 0x60432418 0x60432E44 0x61E3E0C4 0x61E3E0A8

Jun  8 17:37:49.955: %TCP-2-INVALIDTCB: Invalid TCB pointer: 0x645B5580 -Process= "Skinny Socket Server", ipl= 0, pid= 181 -Traceback= 0x6106D3C8 0x61769EAC 0x6176E1E8 0x61741BC8 0x61748DB0 0x60432438 0x60432E44 0x61E3E0C4 0x61E3E0A8

Jun  8 17:37:49.959: %TCP-2-INVALIDTCB: Invalid TCB pointer: 0x645B5580 -Process= "Skinny Socket Server", ipl= 0, pid= 181 -Traceback= 0x6106D3C8 0x61769EAC 0x6176E1E8 0x61741BC8 0x61744FF8 0x61748DDC 0x60432460 0x60432E44 0x61E3E0C4 0x61E3E0A8

Jun  8 17:37:50.087: %IPPHONE-6-REGISTER: ephone-1:SEP2893FE138750 IP:172.16.100.4 Socket:1 DeviceType:Phone has registered.

ROUTER(config-telephony)#

Jun  8 17:37:48.467: TFTP: Server request for port 49185, socket_id 0x645B58C8 for process 81

Jun  8 17:37:48.467: TFTP: read request from host 172.16.100.4(49185) via GigabitEthernet0/0

Jun  8 17:37:48.467: TFTP: Looking for CTLSEP2893FE138750.tlv

Jun  8 17:37:48.467: TFTP: Sending error 1 No such file

Jun  8 17:37:48.551: TFTP: Server request for port 49186, socket_id 0x645B58C8 for process 81

Jun  8 17:37:48.551: TFTP: read request from host 172.16.100.4(49186) via GigabitEthernet0/0

Jun  8 17:37:48.551: TFTP: Looking for SEP2893FE138750.cnf.xml

Jun  8 17:37:48.551: TFTP: Sending error 1 No such file

Jun  8 17:37:48.635: TFTP: Server request for port 49187, socket_id 0x645B58C8 for process 81

Jun  8 17:37:48.635: TFTP: read request from host 172.16.100.4(49187) via GigabitEthernet0/0

Jun  8 17:37:48.635: TFTP: Looking for XMLDefault.cnf.xml

Jun  8 17:37:48.639: TFTP: Opened system:/its/XMLDefault.cnf.xml, fd 0, size 1210 for process 81

Jun  8 17:37:48.639: TFTP: Sending block 1 (retry 0), socket_id 0x645B58C8

Jun  8 17:37:48.639: TFTP: Received ACK for block 1, socket_id 0x645B58C8

Jun  8 17:37:48.639: TFTP: Sending block 2 (retry 0), socket_id 0x645B58C8

Jun  8 17:37:48.639: TFTP: Received ACK for block 2, socket_id 0x645B58C8

Jun  8 17:37:48.639: TFTP: Sending block 3 (retry 0), socket_id 0x645B58C8

Jun  8 17:37:48.643: TFTP: Received ACK for block 3, socket_id 0x645B58C8

Jun  8 17:37:48.643: TFTP: Finished system:/its/XMLDefault.cnf.xml, time 00:00:00 for process 81

Jun  8 17:37:49.955: %TCP-2-INVALIDTCB: Invalid TCB pointer: 0x645B5580 -Process= "Skinny Socket Server", ipl= 0, pid= 181 -Traceback= 0x6106D3C8 0x61769EAC 0x6176E1E8 0x61741BC8 0x61744A38 0x61748DA0 0x604323D0 0x60432E44 0x61E3E0C4 0x61E3E0A8

Jun  8 17:37:49.955: %TCP-2-INVALIDTCB: Invalid TCB pointer: 0x645B5580 -Process= "Skinny Socket Server", ipl= 0, pid= 181 -Traceback= 0x6106D3C8 0x61769EAC 0x6176E1E8 0x61741BC8 0x617449B8 0x61748DA0 0x604323F4 0x60432E44 0x61E3E0C4 0x61E3E0A8

Jun  8 17:37:49.955: %TCP-2-INVALIDTCB: Invalid TCB pointer: 0x645B5580 -Process= "Skinny Socket Server", ipl= 0, pid= 181 -Traceback= 0x6106D3C8 0x61769EAC 0x6176E1E8 0x61741BC8 0x617449D4 0x61748DA0 0x604323F4 0x60432E44 0x61E3E0C4 0x61E3E0A8

Jun  8 17:37:49.955: %TCP-2-INVALIDTCB: Invalid TCB pointer: 0x645B5580 -Process= "Skinny Socket Server", ipl= 0, pid= 181 -Traceback= 0x6106D3C8 0x61769EAC 0x6176E1E8 0x61741BC8 0x61748DB0 0x60432418 0x60432E44 0x61E3E0C4 0x61E3E0A8

Jun  8 17:37:49.955: %TCP-2-INVALIDTCB: Invalid TCB pointer: 0x645B5580 -Process= "Skinny Socket Server", ipl= 0, pid= 181 -Traceback= 0x6106D3C8 0x61769EAC 0x6176E1E8 0x61741BC8 0x61748DB0 0x60432438 0x60432E44 0x61E3E0C4 0x61E3E0A8

Jun  8 17:37:49.959: %TCP-2-INVALIDTCB: Invalid TCB pointer: 0x645B5580 -Process= "Skinny Socket Server", ipl= 0, pid= 181 -Traceback= 0x6106D3C8 0x61769EAC 0x6176E1E8 0x61741BC8 0x61744FF8 0x61748DDC 0x60432460 0x60432E44 0x61E3E0C4 0x61E3E0A8

Jun  8 17:37:50.087: %IPPHONE-6-REGISTER: ephone-1:SEP2893FE138750 IP:172.16.100.4 Socket:1 DeviceType:Phone has registered.

ROUTER(config-telephony)#

We can read that it's looking for missing files,

can someone help me on this?

Regards

[Davidwagman1 · Accepted solution]

Zain,

Can you please post the relevant part of your config?

Also, where is RingList.xml in your flash? perhaps you need something like:

tftp-server flash:/Ringtones/RingList.xml alias RingList.xml

Best,
David

[zain_gabon]

Dear David

Here is my run config

ROUTER#sh running-config
Building configuration...

Current configuration : 8056 bytes
!
! No configuration change since last restart
!
version 12.4
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname ROUTER
!
boot-start-marker
boot system flash:c3845-ipvoicek9-mz.124-18.bin
boot-end-marker
!
enable password cisco
!
no aaa new-model
memory-size iomem 10
clock timezone WST 1
clock calendar-valid
ip cef
!        
!
no ip dhcp use vrf connected
!
ip dhcp pool ITS
   network 172.16.100.0 255.255.255.0
   default-router 172.16.100.1
   option 150 ip 172.16.100.1
!
!
no ip domain lookup
voice-card 0
no dspfarm
!
!
!
!
voice service voip
sip
!
!
!
!
!        
!
!
!
!
!
!
!
!
!
ip ftp username roland
ip ftp password roland
!
class-map match-all L3-to-L2_VoIP-Cntrl
match ip dscp af31
class-map match-all L3-to-L2_VoIP-RTP
match ip dscp ef
!
!
policy-map output-L3-to-L2
class L3-to-L2_VoIP-RTP
  priority 8
class L3-to-L2_VoIP-Cntrl
!        
!
!
!
interface GigabitEthernet0/0
ip address 172.16.100.1 255.255.255.0
load-interval 30
duplex full
speed auto
media-type rj45
service-policy output output-L3-to-L2
!
interface GigabitEthernet0/1
no ip address
shutdown
duplex auto
speed auto
media-type rj45
!
ip forward-protocol nd
!
ip http server
ip http authentication local
no ip http secure-server
ip http path flash:/gui
!
!
!
tftp-server flash:Desktops/320x212x12/CampusNight.png
tftp-server flash:Desktops/320x212x12/CiscoFountain.png
tftp-server flash:Desktops/320x212x12/List.xml
tftp-server flash:Desktops/320x212x12/MorroRock.png
tftp-server flash:Desktops/320x212x12/NantucketFlowers.png
tftp-server flash:Desktops/320x212x12/TN-CampusNight.png
tftp-server flash:Desktops/320x212x12/TN-CiscoFountain.png
tftp-server flash:Desktops/320x212x12/TN-Fountain.png
tftp-server flash:Desktops/320x212x12/TN-MorroRock.png
tftp-server flash:Desktops/320x212x12/TN-NantucketFlowers.png
tftp-server flash:Desktops/320x212x12/Fountain.png
tftp-server flash:gui/admin_user.html
tftp-server flash:gui/admin_user.js
tftp-server flash:gui/CiscoLogo.gif
tftp-server flash:gui/Delete.gif
tftp-server flash:gui/dom.js
tftp-server flash:gui/downarrow.gif
tftp-server flash:gui/ephone_admin.html
tftp-server flash:gui/logohome.gif
tftp-server flash:gui/normal_user.html
tftp-server flash:gui/normal_user.js
tftp-server flash:gui/Plus.gif
tftp-server flash:gui/sxiconad.gif
tftp-server flash:gui/Tab.gif
tftp-server flash:gui/telephony_service.html
tftp-server flash:gui/uparrow.gif
tftp-server flash:gui/xml-test.html
tftp-server flash:gui/xml.template
tftp-server flash:phone/7945-7965/apps45.8-3-2-27.sbn alias apps45.8-3-2-27.sbn
tftp-server flash:phone/7945-7965/cnu45.8-3-2-27.sbn alias cnu45.8-3-2-27.sbn
tftp-server flash:phone/7945-7965/cvm45sccp.8-3-2-27.sbn alias cvm45sccp.8-3-2-27.sbn
tftp-server flash:phone/7945-7965/dsp45.8-3-2-27.sbn alias dsp45.8-3-2-27.sbn
tftp-server flash:phone/7945-7965/jar45sccp.8-3-2-27.sbn alias jar45sccp.8-3-2-27.sbn
tftp-server flash:phone/7945-7965/SCCP45.8-3-3S.loads alias SCCP45.8-3-3S.loads
tftp-server flash:phone/7945-7965/term45.default.loads alias term45.default.loads
tftp-server flash:phone/7945-7965/term65.default.loads alias term65.default.loads
tftp-server flash:phone/7906-7911/cnu11.8-3-2-27.sbn alias cnu11.8-3-2-27.sbn
tftp-server flash:phone/7906-7911/cvm11sccp.8-3-2-27.sbn alias cvm11sccp.8-3-2-27.sbn
tftp-server flash:phone/7906-7911/dsp11.8-3-2-27.sbn alias dsp11.8-3-2-27.sbn
tftp-server flash:phone/7906-7911/jar11sccp.8-3-2-27.sbn alias jar11sccp.8-3-2-27.sbn
tftp-server flash:phone/7906-7911/SCCP11.8-3-3S.loads alias SCCP11.8-3-3S.loads
tftp-server flash:phone/7906-7911/term06.default.loads alias term06.default.loads
tftp-server flash:phone/7906-7911/term11.default.loads alias term11.default.loads
tftp-server flash:phone/7914/S00105000300.sbn alias S00105000300.sbn
tftp-server flash:phone/7920/cmterm_7920.4.0-03-02.bin alias cmterm_7920.4.0-03-02.bin
tftp-server flash:phone/7921/APPS-1.1.1.SBN alias APPS-1.1.1.SBN
tftp-server flash:phone/7921/CP7921G-1.1.1.LOADS alias CP7921G-1.1.1.LOADS
tftp-server flash:phone/7921/GUI-1.1.1.SBN alias GUI-1.1.1.SBN
tftp-server flash:phone/7921/SYS-1.1.1.SBN alias SYS-1.1.1.SBN
tftp-server flash:phone/7921/TNUX-1.1.1.SBN alias TNUX-1.1.1.SBN
tftp-server flash:phone/7921/TNUXR-1.1.1.SBN alias TNUXR-1.1.1.SBN
tftp-server flash:phone/7921/WLAN-1.1.1.SBN alias WLAN-1.1.1.SBN
tftp-server flash:phone/7931/apps31.8-3-2-27.sbn alias apps31.8-3-2-27.sbn
tftp-server flash:phone/7931/cnu31.8-3-2-27.sbn alias cnu31.8-3-2-27.sbn
tftp-server flash:phone/7931/cvm31sccp.8-3-2-27.sbn alias cvm31sccp.8-3-2-27.sbn
tftp-server flash:phone/7931/dsp31.8-3-2-27.sbn alias dsp31.8-3-2-27.sbn
tftp-server flash:phone/7931/jar31sccp.8-3-2-27.sbn alias jar31sccp.8-3-2-27.sbn
tftp-server flash:phone/7931/SCCP31.8-3-3S.loads alias SCCP31.8-3-3S.loads
tftp-server flash:phone/7931/term31.default.loads alias term31.default.loads
tftp-server flash:phone/7937/apps37sccp.1-1-1-1.bin alias apps37sccp.1-1-1-1.bin
tftp-server flash:phone/7940-7960/P00308000500.bin alias P00308000500.bin
tftp-server flash:phone/7940-7960/P00308000500.loads alias P00308000500.loads
tftp-server flash:phone/7940-7960/P00308000500.sb2 alias P00308000500.sb2
tftp-server flash:phone/7975/cvm75sccp.8-3-2-27.sbn alias cvm75sccp.8-3-2-27.sbn
tftp-server flash:phone/7975/dsp75.8-3-2-27.sbn alias dsp75.8-3-2-27.sbn
tftp-server flash:ringtones/Classic2.raw
tftp-server flash:ringtones/ClockShop.raw
tftp-server flash:ringtones/DistinctiveRingList.xml
tftp-server flash:ringtones/Drums1.raw
tftp-server flash:ringtones/Drums2.raw
tftp-server flash:ringtones/FilmScore.raw
tftp-server flash:ringtones/HarpSynth.raw
tftp-server flash:ringtones/Jamaica.raw
tftp-server flash:ringtones/KotoEffect.raw
tftp-server flash:ringtones/MusicBox.raw
tftp-server flash:ringtones/Piano1.raw
tftp-server flash:ringtones/Piano2.raw
tftp-server flash:ringtones/Pop.raw
tftp-server flash:ringtones/Pulse1.raw
tftp-server flash:ringtones/Ring1.raw
tftp-server flash:ringtones/Ring2.raw
tftp-server flash:ringtones/Ring3.raw
tftp-server flash:ringtones/Ring4.raw
tftp-server flash:ringtones/Ring5.raw
tftp-server flash:ringtones/Ring6.raw
tftp-server flash:ringtones/Ring7.raw
tftp-server flash:ringtones/RingList.xml
tftp-server flash:ringtones/Sax1.raw
tftp-server flash:ringtones/Sax2.raw
tftp-server flash:ringtones/Vibe.raw
tftp-server flash::phone/7906-7911/apps11.8-3-2-27.sbn
tftp-server flash:/phone/7906-7911/apps11.8-3-2-27.sbn
tftp-server flash:/phone/7906-7911/cnu11.8-3-2-27.sbn
tftp-server flash:/phone/7906-7911/cvm11sccp.8-3-2-27.sbn
tftp-server flash:/phone/7906-7911/dsp11.8-3-2-27.sbn
tftp-server flash:/phone/7906-7911/jar11sccp.8-3-2-27.sbn
tftp-server flash:/phone/7906-7911/SCCP11.8-3-3S.loads
tftp-server flash:/phone/7906-7911/term06.default.loads
tftp-server flash:/phone/7906-7911/term11.default.loads
tftp-server flash:phone/7940-7960/P00308000500.sb2 alias P00308000500.sbn
tftp-server system:/its/XMLDefault.cnf.xml
tftp-server system:/its/XMLDefault7961.cnf.xml
tftp-server system:/its/XMLDefault7910.cnf.xml
!
control-plane
!
!
!
!
!
!
!
!
telephony-service
load 7910 P004E302
load 7960-7940 P00308000500
load 7914 S00105000300
load 7920 cmterm_7920.4.0-03-02
load 7961 SCCP41.8-3-3S
load 7971 SCCP70.8-3-3S
load 7970 SCCP70.8-3-3S
max-ephones 10
max-dn 20
ip source-address 172.16.100.1 port 2000
system message IPNET-SERVICES
time-zone 21
time-format 24
create cnf-files version-stamp 7960 Jun 08 2012 21:18:25
max-conferences 10 gain -6
web admin system name cisco password cisco
time-webedit
transfer-system full-consult
!
!
ephone-dn  1
number 100
!
!
ephone-dn  2
number 101
!
!
ephone-dn  3
number 102
!
!
ephone-dn  4
number 104
!
!
ephone  1
mac-address 2893.FE13.8750
button  1:1
!
!
!
ephone  2
mac-address 2893.FE13.81EC
button  1:2
!
!
!
ephone  3
mac-address 001A.2F33.6D26
button  1:3
!
!
!
ephone  4
mac-address 0022.644A.E6C9
button  1:4
!
!
!
line con 0
line aux 0
line vty 0 4
password cisco
login
!
scheduler allocate 20000 1000
ntp master 1
!
end

ROUTER#

[Davidwagman1 · Accepted solution]

Zain,

Did you try the following:

config t

tftp-server flash:ringtones/RingList.xml alias RingList.xml

tftp-server flash:ringtones/DistinctiveRingList.xml alias DistinctiveRingList.xml

When you go to settings -> Ring type -> select on the 7960 do you get the full list of ringtones?

Regarding the 7911, it looks like its loading?  did you try

telephony-service

create cnf files

Best,

David

[zain_gabon]

Dear David,

Just write the commands on the post,

Regarding 7911, it working but the output of debug show the output below

Jun  8 20:44:01.739: %IPPHONE-6-UNREGISTER_NORMAL: ephone-1:SEP2893FE138750 IP:172.16.100.2 Socket:2 DeviceType:Phone has unregistered normally.

Jun  8 20:44:01.899: TFTP: Server request for port 49225, socket_id 0x64ED1B8C for process 81

Jun  8 20:44:01.899: TFTP: read request from host 172.16.100.2(49225) via GigabitEthernet0/0

Jun  8 20:44:01.899: TFTP: Looking for CTLSEP2893FE138750.tlv

Jun  8 20:44:01.899: TFTP: Sending error 1 No such file

Jun  8 20:44:01.991: TFTP: Server request for port 49226, socket_id 0x64ED1B8C for process 81

Jun  8 20:44:01.991: TFTP: read request from host 172.16.100.2(49226) via GigabitEthernet0/0

Jun  8 20:44:01.991: TFTP: Looking for SEP2893FE138750.cnf.xml

Jun  8 20:44:01.991: TFTP: Sending error 1 No such file

Jun  8 20:44:02.083: TFTP: Server request for port 49227, socket_id 0x64ED1B8C for process 81

Jun  8 20:44:02.083: TFTP: read request from host 172.16.100.2(49227) via GigabitEthernet0/0

Jun  8 20:44:02.083: TFTP: Looking for XMLDefault.cnf.xml

Jun  8 20:44:02.183: TFTP: Opened system:/its/XMLDefault.cnf.xml, fd 0, size 1210 for process 81

Jun  8 20:44:02.183: TFTP: Sending block 1 (retry 0), socket_id 0x64ED1B8C

Jun  8 20:44:02.187: TFTP: Received ACK for block 1, socket_id 0x64ED1B8C

Jun  8 20:44:02.187: TFTP: Sending block 2 (retry 0), socket_id 0x64ED1B8C

Jun  8 20:44:02.187: TFTP: Received ACK for block 2, socket_id 0x64ED1B8C

Jun  8 20:44:02.191: TFTP: Sending block 3 (retry 0), socket_id 0x64ED1B8C

Jun  8 20:44:02.191: TFTP: Received ACK for block 3, socket_id 0x64ED1B8C

Jun  8 20:44:02.191: TFTP: Finished system:/its/XMLDefault.cnf.xml, time 00:00:00 for process 81

Jun  8 20:44:03.643: %TCP-2-INVALIDTCB: Invalid TCB pointer: 0x64ED12D4 -Process= "Skinny Socket Server", ipl= 0, pid= 181 -Traceback= 0x6106D3C8 0x61769EAC 0x6176E1E8 0x61741BC8 0x61744A38 0x61748DA0 0x604323D0 0x60432E44 0x61E3E0C4 0x61E3E0A8

Jun  8 20:44:03.643: %TCP-2-INVALIDTCB: Invalid TCB pointer: 0x64ED12D4 -Process= "Skinny Socket Server", ipl= 0, pid= 181 -Traceback= 0x6106D3C8 0x61769EAC 0x6176E1E8 0x61741BC8 0x617449B8 0x61748DA0 0x604323F4 0x60432E44 0x61E3E0C4 0x61E3E0A8

Jun  8 20:44:03.643: %TCP-2-INVALIDTCB: Invalid TCB pointer: 0x64ED12D4 -Process= "Skinny Socket Server", ipl= 0, pid= 181 -Traceback= 0x6106D3C8 0x61769EAC 0x6176E1E8 0x61741BC8 0x617449D4 0x61748DA0 0x604323F4 0x60432E44 0x61E3E0C4 0x61E3E0A8

Jun  8 20:44:03.643: %TCP-2-INVALIDTCB: Invalid TCB pointer: 0x64ED12D4 -Process= "Skinny Socket Server", ipl= 0, pid= 181 -Traceback= 0x6106D3C8 0x61769EAC 0x6176E1E8 0x61741BC8 0x61748DB0 0x60432418 0x60432E44 0x61E3E0C4 0x61E3E0A8

Jun  8 20:44:03.643: %TCP-2-INVALIDTCB: Invalid TCB pointer: 0x64ED12D4 -Process= "Skinny Socket Server", ipl= 0, pid= 181 -Traceback= 0x6106D3C8 0x61769EAC 0x6176E1E8 0x61741BC8 0x61748DB0 0x60432438 0x60432E44 0x61E3E0C4 0x61E3E0A8

Jun  8 20:44:03.647: %TCP-2-INVALIDTCB: Invalid TCB pointer: 0x64ED12D4 -Process= "Skinny Socket Server", ipl= 0, pid= 181 -Traceback= 0x6106D3C8 0x61769EAC 0x6176E1E8 0x61741BC8 0x61744FF8 0x61748DDC 0x60432460 0x60432E44 0x61E3E0C4 0x61E3E0A8

Jun  8 20:44:03.755: %IPPHONE-6-REGISTER: ephone-1:SEP2893FE138750 IP:172.16.100.2 Socket:2 DeviceType:Phone has registered.

Jun  8 20:44:03.891: %TCP-2-INVALIDTCB: Invalid TCB pointer: 0x64478134 -Process= "Skinny Socket Server", ipl= 0, pid= 181 -Traceback= 0x6106D3C8 0x61769EAC 0x6176E1E8 0x61741BC8 0x61744A38 0x61748DA0 0x604323D0 0x60432E44 0x61E3E0C4 0x61E3E0A8

Jun  8 20:44:03.891: %TCP-2-INVALIDTCB: Invalid TCB pointer: 0x64478134 -Process= "Skinny Socket Server", ipl= 0, pid= 181 -Traceback= 0x6106D3C8 0x61769EAC 0x6176E1E8 0x61741BC8 0x617449B8 0x61748DA0 0x604323F4 0x60432E44 0x61E3E0C4 0x61E3E0A8

Jun  8 20:44:03.891: %TCP-2-INVALIDTCB: Invalid TCB pointer: 0x64478134 -Process= "Skinny Socket Server", ipl= 0, pid= 181 -Traceback= 0x6106D3C8 0x61769EAC 0x6176E1E8 0x61741BC8 0x617449D4 0x61748DA0 0x604323F4 0x60432E44 0x61E3E0C4 0x61E3E0A8

Jun  8 20:44:03.895: %TCP-2-INVALIDTCB: Invalid TCB pointer: 0x64478134 -Process= "Skinny Socket Server", ipl= 0, pid= 181 -Traceback= 0x6106D3C8 0x61769EAC 0x6176E1E8 0x61741BC8 0x61748DB0 0x60432418 0x60432E44 0x61E3E0C4 0x61E3E0A8

Jun  8 20:44:03.895: %TCP-2-INVALIDTCB: Invalid TCB pointer: 0x64478134 -Process= "Skinny Socket Server", ipl= 0, pid= 181 -Traceback= 0x6106D3C8 0x61769EAC 0x6176E1E8 0x61741BC8 0x61748DB0 0x60432438 0x60432E44 0x61E3E0C4 0x61E3E0A8

Jun  8 20:44:03.895: %TCP-2-INVALIDTCB: Invalid TCB pointer: 0x64478134 -Process= "Skinny Socket Server", ipl= 0, pid= 181 -Traceback= 0x6106D3C8 0x61769EAC 0x6176E1E8 0x61741BC8 0x61744FF8 0x61748DDC 0x60432460 0x60432E44 0x61E3E0C4 0x61E3E0A8

ROUTER(config-telephony)#

Jun  8 20:44:01.739: %IPPHONE-6-UNREGISTER_NORMAL: ephone-1:SEP2893FE138750 IP:172.16.100.2 Socket:2 DeviceType:Phone has unregistered normally.

Jun  8 20:44:01.899: TFTP: Server request for port 49225, socket_id 0x64ED1B8C for process 81

Jun  8 20:44:01.899: TFTP: read request from host 172.16.100.2(49225) via GigabitEthernet0/0

Jun  8 20:44:01.899: TFTP: Looking for CTLSEP2893FE138750.tlv

Jun  8 20:44:01.899: TFTP: Sending error 1 No such file

Jun  8 20:44:01.991: TFTP: Server request for port 49226, socket_id 0x64ED1B8C for process 81

Jun  8 20:44:01.991: TFTP: read request from host 172.16.100.2(49226) via GigabitEthernet0/0

Jun  8 20:44:01.991: TFTP: Looking for SEP2893FE138750.cnf.xml

Jun  8 20:44:01.991: TFTP: Sending error 1 No such file

Jun  8 20:44:02.083: TFTP: Server request for port 49227, socket_id 0x64ED1B8C for process 81

Jun  8 20:44:02.083: TFTP: read request from host 172.16.100.2(49227) via GigabitEthernet0/0

Jun  8 20:44:02.083: TFTP: Looking for XMLDefault.cnf.xml

Jun  8 20:44:02.183: TFTP: Opened system:/its/XMLDefault.cnf.xml, fd 0, size 1210 for process 81

Jun  8 20:44:02.183: TFTP: Sending block 1 (retry 0), socket_id 0x64ED1B8C

Jun  8 20:44:02.187: TFTP: Received ACK for block 1, socket_id 0x64ED1B8C

Jun  8 20:44:02.187: TFTP: Sending block 2 (retry 0), socket_id 0x64ED1B8C

Jun  8 20:44:02.187: TFTP: Received ACK for block 2, socket_id 0x64ED1B8C

Jun  8 20:44:02.191: TFTP: Sending block 3 (retry 0), socket_id 0x64ED1B8C

Jun  8 20:44:02.191: TFTP: Received ACK for block 3, socket_id 0x64ED1B8C

Jun  8 20:44:02.191: TFTP: Finished system:/its/XMLDefault.cnf.xml, time 00:00:00 for process 81

Jun  8 20:44:03.643: %TCP-2-INVALIDTCB: Invalid TCB pointer: 0x64ED12D4 -Process= "Skinny Socket Server", ipl= 0, pid= 181 -Traceback= 0x6106D3C8 0x61769EAC 0x6176E1E8 0x61741BC8 0x61744A38 0x61748DA0 0x604323D0 0x60432E44 0x61E3E0C4 0x61E3E0A8

Jun  8 20:44:03.643: %TCP-2-INVALIDTCB: Invalid TCB pointer: 0x64ED12D4 -Process= "Skinny Socket Server", ipl= 0, pid= 181 -Traceback= 0x6106D3C8 0x61769EAC 0x6176E1E8 0x61741BC8 0x617449B8 0x61748DA0 0x604323F4 0x60432E44 0x61E3E0C4 0x61E3E0A8

Jun  8 20:44:03.643: %TCP-2-INVALIDTCB: Invalid TCB pointer: 0x64ED12D4 -Process= "Skinny Socket Server", ipl= 0, pid= 181 -Traceback= 0x6106D3C8 0x61769EAC 0x6176E1E8 0x61741BC8 0x617449D4 0x61748DA0 0x604323F4 0x60432E44 0x61E3E0C4 0x61E3E0A8

Jun  8 20:44:03.643: %TCP-2-INVALIDTCB: Invalid TCB pointer: 0x64ED12D4 -Process= "Skinny Socket Server", ipl= 0, pid= 181 -Traceback= 0x6106D3C8 0x61769EAC 0x6176E1E8 0x61741BC8 0x61748DB0 0x60432418 0x60432E44 0x61E3E0C4 0x61E3E0A8

Jun  8 20:44:03.643: %TCP-2-INVALIDTCB: Invalid TCB pointer: 0x64ED12D4 -Process= "Skinny Socket Server", ipl= 0, pid= 181 -Traceback= 0x6106D3C8 0x61769EAC 0x6176E1E8 0x61741BC8 0x61748DB0 0x60432438 0x60432E44 0x61E3E0C4 0x61E3E0A8

Jun  8 20:44:03.647: %TCP-2-INVALIDTCB: Invalid TCB pointer: 0x64ED12D4 -Process= "Skinny Socket Server", ipl= 0, pid= 181 -Traceback= 0x6106D3C8 0x61769EAC 0x6176E1E8 0x61741BC8 0x61744FF8 0x61748DDC 0x60432460 0x60432E44 0x61E3E0C4 0x61E3E0A8

Jun  8 20:44:03.755: %IPPHONE-6-REGISTER: ephone-1:SEP2893FE138750 IP:172.16.100.2 Socket:2 DeviceType:Phone has registered.

Jun  8 20:44:03.891: %TCP-2-INVALIDTCB: Invalid TCB pointer: 0x64478134 -Process= "Skinny Socket Server", ipl= 0, pid= 181 -Traceback= 0x6106D3C8 0x61769EAC 0x6176E1E8 0x61741BC8 0x61744A38 0x61748DA0 0x604323D0 0x60432E44 0x61E3E0C4 0x61E3E0A8

Jun  8 20:44:03.891: %TCP-2-INVALIDTCB: Invalid TCB pointer: 0x64478134 -Process= "Skinny Socket Server", ipl= 0, pid= 181 -Traceback= 0x6106D3C8 0x61769EAC 0x6176E1E8 0x61741BC8 0x617449B8 0x61748DA0 0x604323F4 0x60432E44 0x61E3E0C4 0x61E3E0A8

Jun  8 20:44:03.891: %TCP-2-INVALIDTCB: Invalid TCB pointer: 0x64478134 -Process= "Skinny Socket Server", ipl= 0, pid= 181 -Traceback= 0x6106D3C8 0x61769EAC 0x6176E1E8 0x61741BC8 0x617449D4 0x61748DA0 0x604323F4 0x60432E44 0x61E3E0C4 0x61E3E0A8

Jun  8 20:44:03.895: %TCP-2-INVALIDTCB: Invalid TCB pointer: 0x64478134 -Process= "Skinny Socket Server", ipl= 0, pid= 181 -Traceback= 0x6106D3C8 0x61769EAC 0x6176E1E8 0x61741BC8 0x61748DB0 0x60432418 0x60432E44 0x61E3E0C4 0x61E3E0A8

Jun  8 20:44:03.895: %TCP-2-INVALIDTCB: Invalid TCB pointer: 0x64478134 -Process= "Skinny Socket Server", ipl= 0, pid= 181 -Traceback= 0x6106D3C8 0x61769EAC 0x6176E1E8 0x61741BC8 0x61748DB0 0x60432438 0x60432E44 0x61E3E0C4 0x61E3E0A8

Jun  8 20:44:03.895: %TCP-2-INVALIDTCB: Invalid TCB pointer: 0x64478134 -Process= "Skinny Socket Server", ipl= 0, pid= 181 -Traceback= 0x6106D3C8 0x61769EAC 0x6176E1E8 0x61741BC8 0x61744FF8 0x61748DDC 0x60432460 0x60432E44 0x61E3E0C4 0x61E3E0A8

ROUTER(config-telephony)#

Looking for some files