02-01-2024 08:10 AM - edited 02-01-2024 08:21 AM
Is there a log file that would show me when my SIP Trunks are resetting?
I'm looking for the history, I would take the last few days, but longer if it's available.
Does RTMT have such a report\data?
I'm looking specifically at the "SIP Trunk Duration" as displayed in CUCM under Devices\Trunk
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02-01-2024 11:56 PM - edited 02-01-2024 11:58 PM
The duration is probably only visible through the RIS data service via AXL-API.
The RIS data service has all the info about registration status of all the devices, media ressources, trunks, ... so everything that can "register". But I don't think you see the "duration" as is written in any of the service's logs.
Here is an example to query the API with a tool:
https://developer.cisco.com/site/sxml/learn/soap-ui-tutorial/
You can write a program or script, that queries this API every x seconds to get the status, and if it is "unregistered", then you trigger something else.
02-01-2024 10:24 AM
Other than looking through the SDL traces I don’t think there is any specific log files.
02-01-2024 01:30 PM
Sorry to have to ask, but where\how would I access those log files
02-01-2024 09:58 PM
Call Manager traces in RTMT.
02-01-2024 11:56 PM - edited 02-01-2024 11:58 PM
The duration is probably only visible through the RIS data service via AXL-API.
The RIS data service has all the info about registration status of all the devices, media ressources, trunks, ... so everything that can "register". But I don't think you see the "duration" as is written in any of the service's logs.
Here is an example to query the API with a tool:
https://developer.cisco.com/site/sxml/learn/soap-ui-tutorial/
You can write a program or script, that queries this API every x seconds to get the status, and if it is "unregistered", then you trigger something else.
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