IP Telephony and Phones

Dear Team, We have set up a call forwarding scenario where calls directed to a CUCM CTI route point are forwarded to an external PSTN number. This is a straightforward call forwarding setup from an internal extension to a PSTN number,  Call flow:PSTN...

Question regarding the 'Mark Call As Spam' feature on 8800 series phones in CUCM.When this feature is enabled it does indeed to appear to reject calls when a recent call is marked with the 'Potential fraud' option in the 'Spam call list' setting on t...

Can a translation-profile applied on an incoming DP influence the match of an outgoing DP?My use case is a CUCM sending SIP INVITEs with 8 digits in the To field, but I would like to configure the outgoing POTS dial-peers using an E164 destination-pa...

Hello everyone,I have a brand new WebEx Desk Camera 4k. I want to use it with Windows Hello to unlock my computer with face recognition. It works perfectly, when the shutter is open. However, when the shutter is closed, although the IR camera is not ...

Hi All,     Our School District has an issue about voicemail settings access on their voicemailbox. The issue is somebody is changing user's voicemail settings, like their voicemail greetings and leaving infinite voicemail messages in their voicemail...

Is there one pattern to rule them all for all internal numbers that will strip the 91 in the front if the end user dial that?We have multiple sites throughout US that have different area code and exchange code. Doing them one by one is doable but don...

I'd like to export endpoint templates that I have created via the BAT tool (or any other available means).I know how to export existing devices in the database but that's not what I'm interested in. I want to export the generic device templates that ...

I am running into a strange issues from last week. Calls from carriers other than Verizon has no issues. It is only when someone using Verizon cell phones calls in, called party which is a Cisco phone can hear the caller but not the other way around ...

Is there a way to enable web access for Cisco 8851 IP phone when it is NOT registered to CUCM? We are troubleshooting a 8851 phone registration issue with MRA.  I created the PRT from the phone.  But web access is disabled by default.  I cannot get t...

Hello everyone, I have a problem with the automatic change from language English to French. I want to know if it is possible to change so that it does so automatically on all phones the language as I can do with the time and date on all my phones, I ...

I currently have a 1x TFTP dedicated server, with essentially only TFTP service running on it. I was wondering what the maximum amount of phones in the cluster should be before I need a 2nd dedicated server or can I use a SUB or 2 instead. My thought...

Hi, We are need access the IP Phone by CLI, but, when is configured the username and password is presenting error. Are there any default login and password to be configured. The models are 7911 or 7821.Thanks, Regards,Wilson Santana