07-20-2016 04:52 AM - edited 03-17-2019 07:36 AM
Hi
Are there any setting available in either the phone settings on a 7841 or within CUCM 10.5 to activate the speaker so hearing a dial tone when pressing 9 with the handset untouched?
It's a nice feature to dial a number and hear the call start through the speaker.
Thanks
Nev
07-20-2016 04:55 AM
Hi Nev,
If you are looking at a feature where you press 9 while the phone is on-hook and want to listen a dial tone with the phone automatically switching to speakerphone then as per my understanding this option is not available natively on CUCM. You may be able to achieve this via scripting or third party apps though.
Manish
07-20-2016 05:01 AM
Yes that is exactly what is required. How do I locate third party apps, i've done some searching and not found much.
Thanks for you reply, it's most helpful.
Nev
07-20-2016 05:20 AM
http://docwiki.cisco.com/wiki/UC_3rd_party_vendors
Regards
Deepak
07-20-2016 10:01 AM
Thanks Deepak
Thats opened up a new world to explore, most helpful.
Nev
07-20-2016 10:05 AM
No issues Nev, glad that I was able to help. Keep exploring and you might get what you need or atleast something similar like that.
Regards
Deepak
07-20-2016 09:08 AM
I don't believe that is possible in any way, if you press 9 on-hook, that doesn't trigger any script, that's just the phone receiving a DTMF. You're basically asking to change the way the phone firmware was designed to work.
07-20-2016 09:59 AM
Thanks Jaime, really appreciate your time in replying.
07-20-2016 09:12 PM
Hi Nev,
We are also one of the UCC applications provider.http://www.commsouth.com/UCC-Applications.php
I will check internally with our technical team if this is something possible to achieve through any kind of changes.
Regards,
Prasana
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