10-24-2018 12:14 AM - edited 03-17-2019 01:38 PM
Hello Community,
Does anyone know what Error CJ:2100:2 denotes? Is there available any list of codes with explanation that includes 2100?
CUCM v11,
Jabber for Windows v12
IM&P works, Telephony Services Connection to Phone dont work.
Attached is the error.
Thanks in advance for your responses
G
11-05-2018 02:42 AM
Hello,
Have you found some list for the error codes already?
Thanks,
Benno
11-05-2018 10:10 AM
This is availlable but I dont see the error code that I am interested for
https://www.cisco.com/c/en/us/support/docs/voice-unified-communications/jabber-windows/116306-qanda-product-00.html
George
12-10-2018 12:06 AM
have you solved the problem in the meantime?
Regards
Manfred
12-10-2018 12:17 AM
Hello Manfred,
Never got the chance to find out what this error code stands for.
G
12-10-2018 12:46 AM
Did you get your jabber to connect? I stuck in the problem that jabber softphone is working fine, but phone remote control ends with the error "or CJ:2100:2 - Connection to Phone Service failed"
12-10-2018 01:19 PM
Hi Ranger,
I was experiencing the same error code and it turned out that the wrong SIP profile was selected on the phone. Changing to "Standard SIP Profile" fix the issues for me.
Hope this helps.
Cheers
Oliver
04-19-2020 02:02 PM
This helped me and this was also the solution for me.
03-20-2019 04:20 PM
I had the same problem with all my Jabber users, this started after my CUCM and IM&Presence server's certificates were renewed.
Turned out that restarting the CTI service in CUCM resolved my problem.
05-22-2019 01:43 PM
09-30-2021 12:21 AM
We have the same problem, but after changing the certificate of Expressway E. Also, restarting the CUCM CTI service solved the problem. Thank you.
04-30-2019 06:39 AM
Hi,
I have the same issue.
have you solved the problem?
Thanks,
Danielo
05-20-2019 10:36 PM
Hello guys
I have the same problem, you found a solution about that error?
Best Regards
Alexandros Orphanides
05-20-2019 11:18 PM
Alexandros Hi!,
You may need to check the result from the "Ctrl+Shift+D" when your Jabber client is trying to register?
G
05-23-2019 02:00 AM
Hi Alexandros,
in my case there have been several problems, at the end I can´t say which one has caused the error CJ:2100:2
Best regards
Manfred
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