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Jabber - is therea way to force g.711 from the client ?

Paguilera1
Level 1
Level 1

For some reason, even with g.711 at the top of the audio codec preference list, our jabber clients still choose Opus or g722  - wondering if possible to force it from the client side, possibly via a custom jabber parameter.

5 Replies 5

If you dont use this codecs, You can disable those from p enterprise parameter



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@Nithin Eluvathingal What if the OP wants to use Opus for other device types?



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If OP want to use OPUS provided is not a solution.



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If you set the Audio Codec Preference List on the Region setting for these devices and the devices are ignoring it, try resetting the Region from the Region configuration page. I have noted that resetting a Device or a Device Pool does not always commit a new Region setting, but resetting at the Region configuration page will make it 'take'.

Maren

Jonathan Schulenberg
Hall of Fame
Hall of Fame

If I may ask: why do you want to disable the other better quality codecs? We might have more specific guidance if we understand the problem.