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Mohammad Usman
Beginner

Licensing cme-srst Issue on Cisco 2911

Hi,

I have a new 2911 VSEC/K9 bundled router which is running IOS c2900-universalk9-mz.SPA.151-4.M4.bin. I have configured CME as Cisco recommend. I enable EULA I found this below error.

CME licensing (cme-srst) feature enabled with no license installed

Also these error message on console when I reboot the router.

Jan  1 02:56:00.543: %LICENSE-1-VALIDITY_ENDED: Feature cme-srst 1.0  has expire

UDI=CISCO2911/K9:FCZ162ning old versionStamps

CNF-FILES: Clock is not valid or synchronized,

                retaining old versionStamps

How may I resolve this issue? please do let me know,

Thanks,

Usman

8 REPLIES 8

Mohammed,

Can you send us a "show license" on the gateway and a show license detail

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"'Nature is too thin a screen, the glory of the omnipresent God bursts through it everywhere"-Ralph Waldo Emerson

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Thanks for you reply, please see the mentioned detail:

Router#sh license

Index 1 Feature: ipbasek9

        Period left: Life time

        License Type: Permanent

        License State: Active, In Use

        License Count: Non-Counted

        License Priority: Medium

Index 2 Feature: securityk9

        Period left: Life time

        License Type: Permanent

        License State: Active, In Use

        License Count: Non-Counted

        License Priority: Medium

Index 3 Feature: uck9

        Period left: Life time

        License Type: Permanent

        License State: Active, In Use

        License Count: Non-Counted

        License Priority: Medium

Index 4 Feature: datak9

        Period left: Not Activated

        Period Used: 0  minute  0  second

        License Type: EvalRightToUse

        License State: Not in Use, EULA not accepted

        License Count: Non-Counted

        License Priority: None

Index 5 Feature: gatekeeper

        Period left: Not Activated

        Period Used: 0  minute  0  second

        License Type: EvalRightToUse

        License State: Not in Use, EULA not accepted

        License Count: Non-Counted

        License Priority: None

Index 6 Feature: SSL_VPN

        Period left: Not Activated

        Period Used: 0  minute  0  second

        License Type: EvalRightToUse

        License State: Not in Use, EULA not accepted

        License Count: 0/0  (In-use/Violation)

        License Priority: None

Index 7 Feature: ios-ips-update

        Period left: Not Activated

        Period Used: 0  minute  0  second

        License Type: EvalRightToUse

        License State: Not in Use, EULA not accepted

        License Count: Non-Counted

        License Priority: None

Index 8 Feature: SNASw

        Period left: Not Activated

        Period Used: 0  minute  0  second

        License Type: EvalRightToUse

        License State: Not in Use, EULA not accepted

        License Count: Non-Counted

        License Priority: None

Index 9 Feature: hseck9

Index 10 Feature: cme-srst

        Period left: 8  weeks 4  days

        Period Used: 0  minute  0  second

        License Type: EvalRightToUse

        License State: Active, Not in Use, EULA accepted

        License Count: 0/0  (In-use/Violation)

        License Priority: Low

Index 11 Feature: WAAS_Express

        Period left: Not Activated

        Period Used: 0  minute  0  second

        License Type: EvalRightToUse

        License State: Not in Use, EULA not accepted

        License Count: Non-Counted

        License Priority: None

Index 12 Feature: UCVideo

        Period left: Not Activated

        Period Used: 0  minute  0  second

        License Type: EvalRightToUse

        License State: Not in Use, EULA not accepted

        License Count: Non-Counted

        License Priority: None

------------------------------------------------------------------------------

Router# sh license detail

Index: 1        Feature: SNASw                             Version: 1.0

        License Type: EvalRightToUse

        License State: Not in Use, EULA not accepted

            Evaluation total period: 8  weeks 4  days

            Evaluation period left: 8  weeks 4  days

            Period used: 0  minute  0  second

        License Count: Non-Counted

        License Priority: None

        Store Index: 6

        Store Name: Built-In License Storage

Index: 2        Feature: SSL_VPN                           Version: 1.0

        License Type: EvalRightToUse

        License State: Not in Use, EULA not accepted

            Evaluation total period: 8  weeks 4  days

            Evaluation period left: 8  weeks 4  days

            Period used: 0  minute  0  second

        License Count: 0/0  (In-use/Violation)

        License Priority: None

        Store Index: 4

        Store Name: Built-In License Storage

Index: 3        Feature: UCVideo                           Version: 1.0

        License Type: EvalRightToUse

        License State: Not in Use, EULA not accepted

            Evaluation total period: 8  weeks 4  days

            Evaluation period left: 8  weeks 4  days

            Period used: 0  minute  0  second

        License Count: Non-Counted

        License Priority: None

        Store Index: 9

        Store Name: Built-In License Storage

Index: 4        Feature: WAAS_Express                      Version: 1.0

        License Type: EvalRightToUse

        License State: Not in Use, EULA not accepted

            Evaluation total period: 8  weeks 4  days

            Evaluation period left: 8  weeks 4  days

            Period used: 0  minute  0  second

        License Count: Non-Counted

        License Priority: None

        Store Index: 8

        Store Name: Built-In License Storage

Index: 5        Feature: cme-srst                          Version: 1.0

        License Type: EvalRightToUse

        License State: Active, Not in Use, EULA accepted

            Evaluation total period: 8  weeks 4  days

            Evaluation period left: 8  weeks 4  days

            Period used: 0  minute  0  second

        License Count: 0/0  (In-use/Violation)

        License Priority: Low

        Store Index: 7

        Store Name: Built-In License Storage

Index: 6        Feature: datak9                            Version: 1.0

        License Type: EvalRightToUse

        License State: Not in Use, EULA not accepted

            Evaluation total period: 8  weeks 4  days

            Evaluation period left: 8  weeks 4  days

            Period used: 0  minute  0  second

        License Count: Non-Counted

        License Priority: None

        Store Index: 2

        Store Name: Built-In License Storage

Index: 7        Feature: gatekeeper                        Version: 1.0

        License Type: EvalRightToUse

        License State: Not in Use, EULA not accepted

            Evaluation total period: 8  weeks 4  days

            Evaluation period left: 8  weeks 4  days

            Period used: 0  minute  0  second

        License Count: Non-Counted

        License Priority: None

        Store Index: 3

        Store Name: Built-In License Storage

Index: 8        Feature: ios-ips-update                    Version: 1.0

        License Type: EvalRightToUse

        License State: Not in Use, EULA not accepted

            Evaluation total period: 8  weeks 4  days

            Evaluation period left: 8  weeks 4  days

            Period used: 0  minute  0  second

        License Count: Non-Counted

        License Priority: None

        Store Index: 5

        Store Name: Built-In License Storage

Index: 9        Feature: ipbasek9                          Version: 1.0

        License Type: Permanent

        License State: Active, In Use

        License Count: Non-Counted

        License Priority: Medium

        Store Index: 0

        Store Name: Primary License Storage

Index: 10       Feature: securityk9                        Version: 1.0

        License Type: Permanent

        License State: Active, In Use

        License Count: Non-Counted

        License Priority: Medium

        Store Index: 2

        Store Name: Primary License Storage

Index: 11       Feature: securityk9                        Version: 1.0

        License Type: EvalRightToUse

        License State: Inactive

            Evaluation total period: 8  weeks 4  days

            Evaluation period left: 8  weeks 4  days

            Period used: 0  minute  0  second

        License Count: Non-Counted

        License Priority: None

        Store Index: 0

        Store Name: Built-In License Storage

Index: 12       Feature: uck9                              Version: 1.0

        License Type: Permanent

        License State: Active, In Use

        License Count: Non-Counted

        License Priority: Medium

        Store Index: 1

        Store Name: Primary License Storage

Index: 13       Feature: uck9                              Version: 1.0

        License Type: EvalRightToUse

        License State: Inactive

            Evaluation total period: 8  weeks 4  days

            Evaluation period left: 8  weeks 4  days

            Period used: 0  minute  0  second

        License Count: Non-Counted

        License Priority: None

        Store Index: 1

        Store Name: Built-In License Storage

Also see the "show version" commond's output

-------------------------------------------------

Device#   PID                   SN

-------------------------------------------------

*0        CISCO2911/K9          FCZ1620700N

Technology Package License Information for Module:'c2900'

-----------------------------------------------------------------

Technology    Technology-package           Technology-package

              Current       Type           Next reboot

------------------------------------------------------------------

ipbase        ipbasek9      Permanent      ipbasek9

security      securityk9    Permanent      securityk9

uc            uck9          Permanent      uck9

data          None          None           None

Configuration register is 0x2102

Hi,

The CME-SRST license is simply on a per honour basis, when you order the voice bundle you get 25 SRST licenses included, and you purchase additional quantities or units to fulfil your SRST requirements. There is no specific license to install, you simply accept the EULA and the CME-Srst feature will be valid for 12 years and no longer on EvalRightToUse basis.

Regards
Allan

Sent from Cisco Technical Support iPad App

Hi,

Actually when I create the cnf-files in telephony service, I got an error message which that is below

CNF-FILES: Clock is not valid or synchronized,

                retaining old versionStamps

I have already set the clock time:

CME# clock set 13:32:21 1 Oct  2012

CME# write mem

wehen I reboot the router:

CNF-FILES: Clock is not valid or synchronized,

                retaining old versionStamps

I am getting the above again from console and time has changed to default. and the same thing I got

Configure NTP servers for accurate clock.

Hi,

Thanks for your reply, actually I have also configured the valid NTP server but the same issue presist.

If you need further detail regarding this I will provide you.

Thanks,

Usman

Check "show ntp assoc".

Thanks for you reply,

I took the smartnet for thw said issue, it is an battery failure happening during router boot up, which makes the time to Feb 6 2036.

Error message:

“Feb  6 16:35:09.000: %MAINBOARD-3-RTC_BATTERY_

FAILURE: Real Time Clock (RTC) oscillator problem detected, possibly caused by RTC battery failure”

reply from Cisco TAC Engineer:

"I suspect the time change after the reboot as a hardware issue"

Thanks CISCO TAC team.

Usman

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