Log on failed on Cisco Unity Connection

[Akaffou Aristide Akaffou]

Hi,

I attempt to login in my Cisco unity Connection version 10.5 system but it's failed. 

Also I have lost the ssh password which permit to join the cli command.

Please can you help me to solve it?

Regards,

Aristide

[Jaime Valencia]

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/8x/os_administration/guide/8xcucosagx/8xcucosag020.html

Then you can reset the GUI admin once you're able to login via CLI.

[Akaffou Aristide Akaffou]

Hi Jaime,

 Thank you for your reply. What CD can I use? Any or CUC CD.

The CUC is intalled on a BE6000 server.

Regards,

Aristide

[Rob Huffman]

Hi Aristide,

Just to follow up on what Java nicely linked (+5 - "J")

Yes a CUC - CD/DVD would be fine but it can be any "data" CD?DVD as noted in the link he sent;

Step 5 Insert a valid CD or DVD into the disk drive.

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Note For this test, you must use a data CD, not a music CD.

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The system tests to ensure that you have inserted the disk.

Cheers!

Rob

[Akaffou Aristide Akaffou]

Thank you Rob. I will test it.

Regards,

Aristide

[Deepak Rawat]

Any ISO will do the job, just make sure something is there selected in the Data Store. Since you will be doing it on BE6K, simply check/uncheck the CD option on the top right hand side to simulate insert/eject option respectively.

Regards

Deepak

[Akaffou Aristide Akaffou]

Thank you Deepak.

Regards,

Aristide