Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Dear all We suspect that there is a misconfiguration on our voice gateway (CUBE) or on CUCM10.5Basically this is what we experience:1. SCCP Phone calls an external number 2. call is established, no problems3. The internal phone is shu...
Hello everyone, I've CUCM 10.5 with CUBE router. I've configured an hunt pilot (4444) for a little inbound call center. When an available representative answers to the incoming external call, all works well. The issue is experienced when the external...
Hi, Can i use the third party hardware for CUCM and CUC applications instead of UCS device. What will the hardware requirements if i want to go with third party hardware. Your valuable feedback will be helpful.
Hi there, I have a c7821 phone in CUCM 10.5.2, when registered internally it's working fine. When I register it over the Internet via Expressway 8.5 and login in (like a Jabber client), I get this annoying issue: I can receive calls OK. But when I c...
Hi, I have a voice-gateway C3925 with 1G of DRAM and 256kB of Flash and the IOS version is 15.4(3)M2 The max-ephone that I can configure are 265. I need to be able to register 350. If I check the documentation for SRST (http://www.cisco.com/c/en/us/...
Dear All ,My customer is replacing the call center IP phones from 7961 SCCP to 8841 SIP , after he changed two agents the recording server Speechlog application , any suggestion? Is it due to change the phone protocol ? . Thanks ,Ahmed Ellboudy ,CCI...
Hello, We have a project in progress VPN and IP telephony connecting three sites including Morocco. But yesterday I heard from my clients that the Givernment banned such services and will force penalty for violation. I know for fact many free VoIP ap...
Hi, I have the following configuration cisco 2811 H.323 gateway with release 10.5.2 of CUCM/CUC having FXO line. If someone receive incoming call from PSTN then line remains busy after calling party disconnect the call and end user remains getting di...
Ok. Here it goes. I kind of fell like I am being thrown to the wolves.I have administrative knowledge when it comes to call manager and unity. I am being tasked to Upgrade our customers CUCM environment to CUCM 11 from 8.5. The problem is, I would li...
Hi CiscoExperts, We have CUIC v8.5 on VM with premium license and planning on upgrading to v10. I came around something before saying that licenses have no expiry. Do we still need a new premium license for our upgrade or will our current license be...
Customer is using CUCM 8.1 in MCS Server, need to upgrade to CUCM 10.5 in B-Series Server with same IP Phones. Please advice can we install the new CUCM 10.5 and register old IP Phones. or can we install the old CUCM 8.1 in B-Series server and use th...
guys i want add around 500 end users on CUCM 11 SO I Created 1 user manually and i export it so that i can add the rest of the users and upload->Insert it,but the export is .txt format and when i change it to .csv tried to insert it i am getting er...
Hi, We have enabled recording beep tones on our phones, which by default beeps in 15 sec time interval. As per our company's new policy we need to change this time interval from 15 to 5 sec, which i managed to do for sccp phones by editing the file g...
We have a scenario where tandem calls will pass through CUCM from another entity (let's say the calls are entering CUCM on an internal SIP trunk connected Microsoft Lync). Ideally, we'd like to be able to use a specific Route Group for these calls a...
Good day!! One question!! I have one cluster CUCM version 11, and I need change all phones the CSS and partition for the line and device, this is possible for all phones or one by one.?? Thanks!!
