05-05-2022 06:11 AM
Is there a way to configure a specific user that makes outbound long distance calls from a specific telephone to have to dial a PIN code in order for the call to go thru?
05-05-2022 06:20 AM
Assuming you use EM to distinguish users, you can use FAC/CMC for this, if you only want it for one device, you'd need to create a unique RP for that device and use CSS/partitions for that.
05-05-2022 11:01 AM
You can create multiple FACs and let each user know “their” code to use for various calls.
05-05-2022 10:59 AM
Yes that’s possible. Look into using FAC. It is well described in documentation.
05-05-2022 11:05 AM
We use Long Distance codes but ended up having the carrier manage them for us. When the system was installed there were issues with managing them in the Cisco systems. Don't remember the issues but they are working seamlessly with our provider, Lumen.
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