Lower your Voice Alert

[Emily Sharrard]

I've never noticed the "Lower your voice Alert".  A user happened to find it.  You can turn it off via the phone settings.  I am trying to find out if it can be globally turned off.  Also, when was this feature implemented.   Not finding anything in Administration/Maintain & Operate.  Also poked around phone configuration, common phone profiles, enterprise settings.  

[Leo Laohoo]

It is called "sidetone". It help the talker lower his voice by piping his voice back to the headset.

[Jaime Valencia · Accepted solution]

It was introduced on FW 12.7(1), the RN cover it. 

[Emily Sharrard]

Ah yes, release notes.  Did not look there.  Thank you.

[dp215]

Check out the new 12.7 features in the ciscolive doc or release notes. The feature can be disabled.

https://www.ciscolive.com/c/dam/r/ciscolive/emea/docs/2020/pdf/BRKUCC-2050.pdf

[Emily Sharrard]

Thank you for sharing this.

[Jaime Valencia]

FYI, I just saw confirmation this is not centrally managed, this is a PER device setting with no control from CUCM.

If you wish to see this to be centrally managed, reach out to your SE/AM to submit a PER

[Stephanie Knoop]

I started an "IDEA":

https://ciscocollaboration.ideas.aha.io/ideas/COLLAB-I-5609

[Jaime Valencia]

There's an enhancement request to disable it by default, that will probably be the fix that comes first

CP-88xx - Make 'Lower Your Voice Alert' Disabled By Default
CSCvt04894

[Stephanie Knoop]

Good to know, Jaime.  We never know for sure how Cisco prioritizes things.  Thanks!