I don't know what I am doing wrong. I am attempting to add a custom song for a VOIP phone. I believe I have everything correct. I am using a WAV file, with a duration of 21 seconds. 16 bit PCM at sample rate of both 44.1 and 8 kHz. I am sure the file is playable, on my computer. The process I went through is this:
When I apply the Cisco Hold music, it works. When I apply custom music, it doesn't. All I hear is silence.
I am fairly new to this. What do you think it might be?
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