BAT Fail insert phones

[Leonardo Santana]

Hello Javier,

Did you selected the correct Phone Template Name for this file?

When you upload this file did you select the correct target and transaction type for this file?

Regards

Leonardo Santana

[jmecklenburg]

Hi Leonardo

The phone template it's Ok and the file it's OK....

I dont know whats happening.

any idea?

[anchoudh]

Hi Javier,

Please check if these Phones\DN's are already occupied in the CUCM, by going to CUCM->Route Plan Report. if so manually delete these entries and upload it again.

Thanks,

Anand

Pls rate helpful posts !!

[jmecklenburg]

Hi Anand

This a new CUCM cluster i don't have any DN configured, only i configure route pattern, and this don't match with any DN in the bulk.

Any idea?

[anchoudh]

Hi Javier,

I assume that the Phone Template has the line configured for the DN's.

Also please post the logs for the failure to see what is the reason for failure.

Go to CUCM Admin->Bulk Administration->Job Schduler->Job Id and post it back.

Hope this helps.

Anand

Pls rate helpful posts !!

[jmecklenburg]

Attach the info.

Job id 731215432

Job Status  Processing

Scheduled Date Time  03/04/1993 00:23:52

Submit Date Time  03/04/1993 00:23:52

Sequence 1

Job Description Insert Phones - Specific Details

Frequency  Once

Inside the error fail

Insert Phones - Specific Details

Begin Time : 03/04/1993 24:23:52

Query :

Insert Phones in /common/bps/csvfiles/phones/insert/specific/bat_phones_alc_3905.txt

Failure Details :

MAC Address/Device Name Error Code Error Description

-----------------------------------------------------------------------------------------

0CD996912E49 DEVICE :: Error : Found a quote for which there is no matching quote.

0CD996912DCF DEVICE :: Error : Found a quote for which there is no matching quote.

0CD996912C0B DEVICE :: Error : Found a quote for which there is no matching quote.

And attach img phone and line template.

Regards.

[Rishi Sethi]

Hi Javier,

This is common issue, try creating a new phone template and try adding the phones again, and if possible do not add the line field.. also there are many issues when using office 2010... also try also when uploading the file to the call manager, use specific details in place of all details... (i had always had issues no matter what with all details)

also you can update the line later using

BAT-> phones -> Line Appearance ->Update Line Appearance. 

--

Rishi