Hi. Im trying to figure out how to route calls directly from a user calling an extension to a System Directory Handler. eg: user calls dn -> directory handler answers -> the user can search the directory for other users.
I dont want voicemail or a call handler. Is this possible? How exactly is it done if possible. Ive tried different setups and nothings worked the way i want.
Im using Call Manager 8.6 and Unity Messaging 8.6.
